Reviews (7,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
Refine
-
By rating
Amazing service. Diane , who helped me out, was wonderful installing the code I didn´t know how to. Great service!
Thank you for your review! We'll pass on your kind words to Diane.
I recently had the pleasure of receiving exceptional customer service from Allen M, and I must say that my experience was truly outstanding. From start to finish, Allen demonstrated a level of professionalism, knowledge, and dedication that exceeded my expectations.
First and foremost, Allen's attentiveness and willingness to help were remarkable. He listened attentively to my concerns, asked insightful questions to better understand my issue, and ensured that he fully grasped the nature of my problem. His patience and empathy made me feel valued as a customer, creating a positive atmosphere right from the beginning.
Allen's expertise in the subject matter was evident throughout our interaction. He displayed an impressive understanding of the product and its features, offering valuable insights and guidance. His explanations were clear, concise, and tailored to my specific needs, enabling me to resolve my issue promptly and effectively.
I needed help with a small snippet of code, talked to Junalou from support. He was great and got the issue taken care of in seconds. It took more time for me to explain the issue and to get the answer. Yotpo has be great for displaying our reviews. Manny was a big help in importing our existing reviews that we collected over the past year.
It's a great app to collect reviews, show star-ratings on store and on Google search, Google shopping and we are very happy using it.
Doner P. was very quick and helpful with clear answers. He was also very assuring which we very much appreciate!
Thanks!
I really appreciate the CS, they are always available, nice and fast to provide a solution! Thanks Jo Lorenz and Howell for your help!
I recently installed this app and am excited about using. Junalou was super helpful assisting me with the set-up and explaining how the features would work. I appreciate the Customer Service.
I definitely recommend using YotPo Review app. Easy to set up and great looking UI. I needed to use customer service once in my 3 years or so and they solved my issue quickly.
I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!
The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!
Allen Y is an excellent customer support rep! They walked me through all my inquiries with patience and ease!