Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

Edited May 17, 2022

Im on the free version of this app, and very happy about it. It's absolutely the best one out there.
Really great costumer service, thank you btw!!:) Kenn T. & Allen Yotpo are absolutely marvelous helping sorting things out!

HERBES FOLLES
Portugal
About 3 years using the app
May 27, 2021

Great customer service and integration with shopify! Good and useful tools, no bugs. Great experience so far

Rad Gal Roller Skate
Bulgaria
About 3 years using the app
September 1, 2021

I had a few things changed on my website Kaiser,was very helpful love this app Highly Recommended

Country Scene Saddlery and pet Supplies
Australia
About 3 years using the app
November 17, 2014

Excellent app! Try it and experience it!

Infitnity
Singapore
About 3 years using the app
March 13, 2022

Great app and great support. Had a bit of trouble with updating my account email and they got it sorted quickly. Thanks!

GRAYL® New Zealand
New Zealand
About 3 years using the app
Edited December 11, 2019

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Santana Sounds
United States
About 3 years using the app
Yotpo replied September 18, 2019

Hey Santana Sounds, thanks for the great feedback!

February 11, 2022

I have been using yotpo for a year and its been great. no regrets. i love the customer service very efficient, recently was helped by one of the staffs Eduardo R very quick to help. thank you

AmipardHair
United States
About 3 years using the app
Edited September 14, 2021

Great and quick service by Gimbert! I changed the theme on my website and I lost all the reviews and review section, Gimbert fixed it! Great app!

Gramina
United States
About 3 years using the app
June 5, 2018

The best app for reviews.
Excellent customer care

Pepegustofood
Italy
About 3 years using the app
October 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Elements
United States
About 3 years using the app