Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 18, 2021

Amazing amazing amazing! Use Yotpo! Who doesn't shop based on reviews! Yotpo makes it super easy and customer service is really great :)

Avenue & Co
Canada
About 3 years using the app
Edited May 27, 2021

Don was so great in assisting me with a small display issue I have. Thanks Dan! The support Yotpo offer is great - can recommend.

Simply Granola
South Africa
About 3 years using the app
October 27, 2023

Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)

healf
United Kingdom
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

June 6, 2021

Mark is a great person! Thoroughly impressed with the speed and the help he gave. The review widgets look great on our site! Mark listened carefully and sorted out my review coding within minutes on my site. Thanks Mark :)

Snowing in Space Coffee
United States
About 3 years using the app
Yotpo replied June 6, 2021

Thank you for your review. We're happy to hear Mark was able to get you up and running smoothly.

April 9, 2021

This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!

Angie Watts
United States
About 3 years using the app
November 24, 2022

Ronel was very helpful with my issue and did their best to solve it. Waiting for an email about my issue atm

EmbroideryForYouNL
Netherlands
About 3 years using the app
Edited March 12, 2021

Very helpful service and friendly staff. Great app and better pricing options than others I've tried.

indi supplements
United Kingdom
About 3 years using the app
October 18, 2021

Great customer service via Live Chat. Don helped by installing Yotpo on the new Dawn 2.0 theme in less than 20 minutes. Great help - fast and working straight off the bat - thanks Don.

Ballina Printers
Australia
About 3 years using the app
October 3, 2020

Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !

PhitenSG
Singapore
About 3 years using the app
Yotpo replied October 4, 2020

Thank you for such a glowing review!

January 12, 2018

Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.

Enza Essentials
United States
About 3 years using the app