Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

October 20, 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Sports Customs
United States
Almost 3 years using the app
Yotpo replied October 20, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly!

Edited February 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Oil On My Hands
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

June 4, 2023

Doner P. was awesome- quick and specific changes. I really appreciated his help setting up the carousel

Peep Club
United Kingdom
Almost 3 years using the app
Edited July 3, 2023

J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.

Ozaelle
France
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review, we really appreciate it!

December 1, 2021

Love the app and the review carrousel. And the customer service is great as well. Thanks Yotpo! --------

SnoShark
United States
Almost 3 years using the app
July 20, 2021

They have a great customer support team! I recommend working with them.
We are able to displayed our customer reviews on the home, collection and product pages.

CARL Company GmbH
Germany
Almost 3 years using the app
February 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Eurotech NZ
New Zealand
Almost 3 years using the app
November 10, 2021

So far so good! I’ve gained some customer reviews, which helps build trust from potential consumers. Gimbert was also very helpful in assisting me with getting my email settings corrected!

Xccessory Whore
United States
Almost 3 years using the app
March 7, 2022

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Sarko Beauty
Canada
Almost 3 years using the app
June 4, 2021

Don was patient, concise, and helped me every step of the way. He makes me have high spirits as what's in store for my only store! WOULD LOVE TO WORK WITH HIM SPECIFICALLY AGAIN

Mink Vault
United States
Almost 3 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're thrilled to hear you had such a positive experience with our customer service, and we will definitely pass on your kind words to Dan.