Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B.
5 stars for sure!
Love the app and how it optimizes my website by integrating with my other apps. The customer service has been fantastic. Thank you Yotpo Team!
I just installed the app on my Shopify store and as it had been collecting reviews for some months I instantly had over 300 reviews that are good. I worked with Lemuel Yotpo to do this and that person was really helpful and they did all the work.
I just came back and worked with Nick and he updated my information and got the site in great shape. He was great to work with, really smart and fast and understood the changes I wanted to make
So far this app is outstanding. I ran into some glitches but James Edmar from the chat walked me through everything. Customer service is everything, thank you James!
Customer service team was great! CS team answered all my questions to integrate the appropriate features on my website. I would definitely advise everyone to use them.
Very happy with the functionalities of this app and more importantly the customer service. They go above and beyond in making sure you are taken care of. The customer service agent, Junalou, was extremely helpful and made sure my issues were resolved.
Was having some widget re-install issues after I changed themes - but support (Jeorge) responded quickly and got my reviews back up and running. Thanks so much!
Awesome! Awesome! Awesome. I wish all app techs were as responsive and and on the ball like J. Lorenze. Highly educated on the issue at hand, pleasant and professional. The moment I put in a ticket request for help he responded instantly. He followed up and worked with me the entire time until my issue was sorted. Excellent customer service. My website looks great! app is installed and he even went as far as exporting all my reviews from my old platform to my new platform. The app itself is great. I've been working with it for 3 years now. You won't be disappointed. I highly recommend.
Absolute awesome app.
Super support!
Highly recommend every shop to use Yotpo for collecting reviews.
The app works really well and looks great on our site! Their customer service is always super helpful, especially Reinier D