Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

January 9, 2023

Excellent app and customer service. Fast help with any issues setting it up and the reviews automatically roll in from my customers. Top notch! Thank you for helping me grow my business!

Iron + Pearl, LLC
United States
Over 2 years using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

Edited January 9, 2024

Arven was very helpful and awesome!

Halfday Iced Tea
United States
Over 2 years using the app
December 28, 2021

Been working perfectly, and the support team has been awesome and very fast with assisting when an issue or question pops up. Much appreciated!

Kaviso Outdoors
United States
Over 2 years using the app
Edited October 5, 2022

Ronel was of great help!!! Must have app for social proof! With top notch online support. Highly recommended....very flexible & reasonable plans/prices!

Eisdieler
Germany
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks so much for leaving a review! Happy to hear Yotpo's been a valuable addition to your site.

February 26, 2021

I am not very computer literate so the app itself gave me a few issues when I was trying to convert my reviews from one platform to another. Customer service was absolutely PHENOMENAL!!!! They saved the day and were very patient as we navigated the entire process through email correspondence. I would highly recommend based off of the customer service alone!! Diane was the absolute best!

The Kulture Kabinet
United States
Over 2 years using the app
November 20, 2022

Doner P - was super super helpful when i was speaking with her on the live chat.
I was able so ask several questions which she guided me through & also helped out in the back end of my shopify page. I appreciated her support so much. She was very kind & patient too.
Anyone who has her help is lucky! :D

Paww
United Kingdom
Over 2 years using the app
February 1, 2022

Gimbert was super quick to help me get my widget back up on my site with our new theme we added. Love Yotpo!

Little Hooligans Co.
United States
Over 2 years using the app
Edited February 20, 2022

The support with Yotop is amazing! I put a support ticket through about where I'd like the review stars to sit on my product pages - and the turnaround was under an hour. Very, very pleased with this App ;-)

Office Furniture Warehouse
New Zealand
Over 2 years using the app
Yotpo replied November 23, 2020

Thank you for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo!

July 24, 2020

I have used this app for a long time and it works seamlessly and should you perchance have any issue the support is outstanding. Highly recommend. :)

Original and Custom Jewellery by Even Design - Vancouver, BC
Canada
Over 2 years using the app
Edited November 11, 2021

App molto utile per raccogliere ed organizzare le recensioni, sia riguardo ai prodotti che riguardo al sito.
Servizio clienti molto disponibile e preparato

Sciara
Italy
Over 2 years using the app