Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

October 20, 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Sports Customs
United States
Almost 3 years using the app
Yotpo replied October 20, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly!

Edited July 3, 2023

J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.

Ozaelle
France
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review, we really appreciate it!

December 1, 2021

Love the app and the review carrousel. And the customer service is great as well. Thanks Yotpo! --------

SnoShark
United States
Almost 3 years using the app
July 20, 2021

They have a great customer support team! I recommend working with them.
We are able to displayed our customer reviews on the home, collection and product pages.

CARL Company GmbH
Germany
Almost 3 years using the app
February 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Eurotech NZ
New Zealand
Almost 3 years using the app
June 4, 2021

Don was patient, concise, and helped me every step of the way. He makes me have high spirits as what's in store for my only store! WOULD LOVE TO WORK WITH HIM SPECIFICALLY AGAIN

Mink Vault
United States
Almost 3 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're thrilled to hear you had such a positive experience with our customer service, and we will definitely pass on your kind words to Dan.

Edited June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

1 Wave Designs
Canada
Almost 3 years using the app
April 20, 2023

Doner P was very helpful in adding the widget to our website. She made it very easy and did the work for me as I am new to using the app!

WPPO LLC Direct
United States
Over 2 years using the app
May 14, 2020

The customer service is so good and helps solve my problem very soon. I found this app was so perfect, keep it useful to everyone. Enlarge your conversion.

xdrvparts
China
Almost 3 years using the app
September 26, 2014

Best review app out there, but I'm sure they can make it even better

Doll Memories
United Kingdom
Almost 3 years using the app