Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

November 16, 2021

Its not cheap but most powerful review app we have used and support has been v quick whenever we have had an issue or needed something amended

Art Print Shop
United Kingdom
Over 2 years using the app
February 21, 2022

Very good customer support. Always use on our stores and would highly recommend to any other store owners.

Allied Lithium Golf Cart and Boat Batteries
United States
Over 2 years using the app
Edited May 13, 2022

I used the free version, which was great, but really wanted to use a couple of the paid features, so recently upgraded. However many of them you needed to add code and I really had no idea how to do that and thought I would need to pay someone, but I was lucky enough to find Ronel R & Reinier D via the live chat and they literally did all the coding for me on the spot! I was totally amazed and super grateful for his help. Highly recommend the App and the service team! Excellent! Edit: Just had another issue which I needed help with, and the service team once again did not disappoint. Thanks Rhenant for your super efficient on the spot help!

LO & BEHOLD
Singapore
Over 2 years using the app
June 14, 2021

Ed, was amazing! He helped me get all of our reviews posted onto our site in just a few minutes! We have worked with Yotpo for years and love the platform.

Thornburg and Company
United States
Over 2 years using the app
Edited May 4, 2022

Jeorge Kenneth V was the best at solving my technical problem right away. He was extremely knowledgeable and a true expert. Also, spoke with Rhemy R. who was amazing. Thank you

The Uniform Supply
United States
Over 2 years using the app
May 10, 2023

I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided

Mylottush
Mexico
Over 2 years using the app
July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Smith & Sinclair US
United States
Over 2 years using the app
November 23, 2021

Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth

JWM4x4
Canada
Over 2 years using the app
June 17, 2021

Elven was such a big help. I got kinda confused in the process of setting the ratings up on my page and Elven swooped in to save the day. Service was very quick, too!

G.R.I.N.D. Gear
United States
Over 2 years using the app
November 16, 2013

Just moved my business/cart over to Shopify. Having customer product reviews and testimonials is very important. The app was very easy to install and get up and running. Now I'm just waiting on my first review. :)

Beauty Cafe
United States
Over 2 years using the app