Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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Great customer service! Response promptly and always can fix my issue. Have been using this app for our website over 2 years now and would like to keep it!
update:
helping by Jeorge Kenneth V on 4/13/2023
Thank you for taking the time to leave a review! We're happy to hear you've been with us for so long and loving the results.
Thank you so much Ronel! Speedy responses and fixed my problem for me. I am the worst at backend code and so thankful to have Ronel do it for me!
Easy to use and install. I ran into a couple of issues since my theme's code is set up a little differently than the instructions on their site. I reached out to them about these issues and they provided superior and fast support. Highly recommend!
Keeps it simple and it just works!
My customers have said they love getting the opportunity to give feedback and share their experience.
A fantastic addition to any store
Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO
I needed my reviews to be redirected to a new listing and the chat agent was very helpful. It is also very helpful that the chat support is available 24/7. I am also glad that these features are available to the free subscribers and you don't have to pay extra to use the functions of the app.
We are in the free version and they respond very quickly and joyfull. We are thinking very seriously on upgrade our plan. One of the best costumer service we know!!
Just getting started with Yotpo, but everything has been fantastic so far. The customer service has been so helpful getting us setup. Thanks Yotpo!
Fantástica aplicación y atención al cliente, normalmente trato con Sheen y me resuelve siempre todos los problemas.
Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.