Reviews (7,049)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

July 31, 2020

Just getting started with Yotpo, but everything has been fantastic so far. The customer service has been so helpful getting us setup. Thanks Yotpo!

Lochtree
United States
Over 2 years using the app
April 28, 2021

Fantástica aplicación y atención al cliente, normalmente trato con Sheen y me resuelve siempre todos los problemas.

Zeta Drinks
Spain
Over 2 years using the app
April 30, 2021

Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.

SPARX
Australia
Over 2 years using the app
March 10, 2016

A must tool to every ecommerce site. We sell audio headphones products, reviews are very important in especially US

Listenexpert
Hong Kong SAR
Over 2 years using the app
March 25, 2023

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

The Ethnic Label
India
Over 2 years using the app
Edited June 28, 2021

great app, which is easy to use. their service has also been great and really responsive when ive needed help. very happy. Ed really helped me out and installed the reviews code to my product page

Puggle Baby Australia
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thanks for the review! We're thrilled to hear you've had a great experience with our customer support team.

August 28, 2013

Really great app. The best part for me was how simple it was to implement... I had been putting off the set up waiting for an afternoon with a lot of hours, but it didn't take long at all. I am really impressed with the features and how it integrates into the store look seamlessly. Thanks!

Extend 360
Australia
Over 2 years using the app
June 8, 2021

Very easy to use, I love this app! Also, their customer support is great when I an issue, Orly, was there to solve my issue easily. I highly recommend this app.

Sassy Honey
United States
Over 2 years using the app
September 14, 2022

Had John Today, walked me through everything. so helpful and quick, wouldn't be anywhere else, thank you

Bartholomew Clothing
United Kingdom
Over 2 years using the app
December 20, 2013

This is quite possibly the most important app in the whole of the Shopify App Store. If you can generate reviews you'll generate sales. With YotPo, simply install and configure and YotPo will email your customers asking for a review (you can customise the message) and at the same time, the email will upsell a few of your products (again you can customise this). You'll be quite surprised just how many reviews you'll get and how quickly they'll accumulate. Simply put, your business NEEDS this app!

Chuckit Dog Toys UK
United Kingdom
Over 2 years using the app