Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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Just started to use it and needed to contact Help Center. Had Eric Alcoseba, a Yotpo Growth Support Hero, very responsive and efficient ! Great Job !
Thank you so much for taking the time to leave a review, we're so happy to hear you had such a great experience with our team!
Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.
I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!
MANNY T. was awesome. Help me with my concern & gave me EXTRA advise on what my store needed. He was really quick and responsive. Excellent service. 5 STARS TO MANNY T !!!!
Doner P was very helpful in adding the widget to our website. She made it very easy and did the work for me as I am new to using the app!
Ed helped me import site reviews collected via email. Simple and easy process. Thanks for your help Ed!
Great app, and the service agent Sugar is very nice patience and knowledgeable, guide me step by step to setup the widget.
Thank you so much!
I love Yotpo. The app is super easy to use and the support staff is very knowledgeable. Every time I call in her help they are right there to walk me through any questions. Highly recommend this app
Hi there! Happy to hear you're enjoying Yotpo, thank you for leaving a review!
A very helpful app with great support. Recommend to everyone who need an easy way to build a social proof
Amazing support team, got the changes and edits I needed within 1 hr with special coding needed to accommodate my theme page.