Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

October 1, 2014

This app was super easy to integrate and works exactly as described. I know we are building customer shopping confidence by allowing reviews on our site. I also like how our customers can review their purchases directly in the email they receive. We are very happy and definitely recommend it as one of your must have apps for your store!

Premier Home & Gifts
United States
Almost 3 years using the app
August 4, 2016

I've been using Yotpo for a few years now and I must say I am very pleased with the service. With online business popping up everyday Yotpo keeps your business relevant within the clients eyes with real verified reviews. Thank you!

Lure Chaussures
United States
Almost 3 years using the app
September 16, 2022

Joian was amazing! They were able to quickly understand my issue and resolved it for me with no hassle. I really appreciate all of their help. :)

ZBiotics
United States
Almost 3 years using the app
March 8, 2020

Yotpo is absolutely great! Used it show off reviews for my Shopify store. Had a couple questions when I was setting everything up and customer service was very quick to respond. They answered my questions and even took care one step for me. I recommend this app to anyone looking to grow there Shopify store!

Sacred Flower Organix
United States
Almost 3 years using the app
February 7, 2014

This app is fantastic. It has helped us improve our service while also generating great reviews that make us look good to prospective customers.

Paper Anniversary
United States
Almost 3 years using the app
June 2, 2021

Ed was extremely helpful in getting my reviews set up exactly how i wanted them. He clarified everything with me to ensure it was exactly how i wanted and was very patient with my change requests. 5 star support!!

Big Pawfection Ltd
United Kingdom
Almost 3 years using the app
May 25, 2021

This app is easy to use. Great customer service. Customer support was very helpful and worked very efficiently.

EngageLoop
India
Almost 3 years using the app
March 17, 2022

Amazing customer support, special thanks to Reinier and his amazing reactivity, truly ! Esay to import reviews, that's efficiency

Epycure
France
Almost 3 years using the app
July 6, 2013

I would highly recommend this app. easy to install and easy to us.e

DryCast
United States
Almost 3 years using the app
Edited August 12, 2021

2021 update: Still with yotpo I most say there app and customer service is top snotch, I definitely would not be shopping around for any other review apps, yotpo has all you need. Customer support is super calm and patient. Thank you guys again! 2019: So I changed theme and it came with a review of it's own. However didnt like it as it doesn't provide the services Yotpo does. I contacted Yotpo and they went ahead and had the codes for me, it was stress free as usually some companies I've dealt with send an article how to add the code. Anyways I'm very happy with this app and now my review stars are exactly where they are suppose to be!

Shop J.A.C.K.I.E M
United States
Almost 3 years using the app
Yotpo replied July 28, 2019

Thanks for the great review, Shop J.A.C.K.I.E.M! So happy you are enjoying Yotpo!