Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth.
We had a small glitch and Joian Z sorted it out for us in no time!
We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews.
I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James
I needed help coding the product reviews and they helped me install it in no time! Great customer service!
Took a while to get it going, but now it's doing really well!
Nice app. Helps to generate and manage reviews on the website easily..
Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo
Thank you for leaving a review. We'll pass on your kind words to Arman!
Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!
Thank you for leaving a review. We're happy to hear you're up and running smoothly!
I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.
Thank you for sharing your thoughts with us!
Doner P. was awesome- quick and specific changes. I really appreciated his help setting up the carousel
J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.
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