Reviews (7,057)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I had a question about importing reviews. A bit technical. We changed our products to bundles and wanted to transfer our reviews. Ruzsel John N from support helped me quickly, clearly and was social in the chat. I want to thank support and especially John for the great support and help.
We just upgraded from Shopify Reviews to YOTPO and it's been GREAT! Customer service is excellent! Dana helped us transfer all our reviews into the YOTPO and the installation was done in a few hours. We are already seeing the great results of this app and our customers seems prefer this way of submitting reviews, as we are getting way more reviews than before. The star-rating on Google search is very important to us, as we have almost only 5-star reviews. Overall we are really satisfied with YOTPO and we are excited to be growing with them!
a bit of a wait, but excellent once I was online with a chat with support!
Helpful support from Sugar L over at Yotpo. App works great.\ and is way better than the Shopify app.
Yotpo has been a great app for our DTC business. We have been pleased with the features and customer service provided to us!
Super easy to use, increases client interaction and repeat sales. Great app!
So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.
Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.
So far the support is amazing! I haven't had the app for too long, but I'm sure with all the integrations it will be great. Thank you!
Very helpful and supportive, whenever I have any question or have any technical difficulties, they can help me right away.
We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.
Thank you for your review. We're happy to hear we were able to help you get up and running!