Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

August 3, 2022

Great conversion rate booster. Love it. I think anyone who is serious about ecommerce should get it.

PherazoneFragrances
United States
Over 2 years using the app
Edited May 15, 2023

Update 16/05/2023 - SO QUICK TO RESPOND!!! I love these guys!!! Assistance was requested with updating the widget in a new theme and they had it done in no time.

Update 23/04/2021 - The team is very quick to help and they go out of their way to note how else they can assist. Highly recommend this app. Great app, works well with their Loyalty and Rewards app. We had a couple of issues setting it up, but the team was very quick to respond and resolve the issues. I love that there's an option to use it for free on a small scale and only pay as orders grow.

Tielka
Australia
Over 2 years using the app
Yotpo replied November 4, 2020

Thank you for your review. We're happy to hear you're enjoying using Yotpo.

June 15, 2021

Easy to set up and customize. Sheen from customer service helped me resolve an issue I experienced quickly.

STARTUP COFFEE
United States
Over 2 years using the app
September 6, 2018

Great app. Collects lots of reviews for our website and allows us to respond when necessary before posting below star ratings. Cust service is also very responsive. If you have an online store you definitely need this app.

Snack Hawaii
United States
Over 2 years using the app
April 5, 2017

It works great and builds confidence in would-be buyers.

Boost 4
United States
Over 2 years using the app
May 22, 2016

Awesome tool. I love reading the reviews left by my customers.

Its All Buttah
United States
Over 2 years using the app
June 5, 2013

Just installed Yotpo on www.thequietfarm.com
Really easy instal (I'm not techy), it was easy to customise, and works really well. Highly recommended.
Thanks

The Quiet Farm
United Kingdom
Over 2 years using the app
January 7, 2020

Amazing customer support and easy to use. I love this app and would highly recommend it!

Peach Flair
United States
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks so much for your review!

June 14, 2022

Very helpful support team. I wanted to show product reviews on my collection page and didn't know how to do it but the yotpo support team helped me with it.

gnanaturals
Canada
Over 2 years using the app
August 27, 2021

got help installing my review carrousel - they just did it for me!! was amazing! thanks Eunice & team Yotpo

Rock + Bone
United States
Over 2 years using the app