Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 22, 2018

I love this app! I wanted to be able to send reminder emails to my customers and also a way to display the reviews below the product. The setup is a little bit confusing as their video tutorials are outdated. Customer service is great!

Life Is Messy And Brilliant
United States
Over 2 years using the app
March 6, 2014

Great, great, great app. I highly recommend yotpo. app for anyone who requires accurate and dependable reviews. Thank you.

RealWatches.com
United States
Over 2 years using the app
Edited October 19, 2015

By far the best review app. I tried others and this is the best one. The support is fanatastic too. Thanks guys, good job. I just wish the paid version wasnt as expensive!

Mala Kamala Mala Beads
Australia
Over 2 years using the app
April 20, 2022

Great app with plenty of features. Their customer service support team is really dedicated. Highly recommended.

Amanda Harrington London
United Kingdom
Over 2 years using the app
June 9, 2021

Good customer service and it was very quick to change my store email. I appreciate Orly helping me on chat. Thank You

FLAVOR FIVE
Australia
Over 2 years using the app
September 27, 2020

I decided to give Yotpo a try after reading all of the positive reviews. I am new to Shopify and I accidentally deleted a very important set of codes and I reached out to Yotpo via the Chat bubble for help. Josephine was very quick and super helpful. The customer service is amazing and I highly recommend this app because of all of the cool widget it offers. My store looks so much more professional now all thanks to Yotpo.

Dogbana
United States
Over 2 years using the app
Yotpo replied September 30, 2020

Thank you for your review. We're so happy to be a part of your growing brand!

Edited September 22, 2022

Worked with Edilyn who was great. I had updated my theme and needed to install yotpo again and quick support was provide.

Truth Alone Clothing
United States
Over 2 years using the app
July 20, 2023

John G. was an excellent rep who went above and beyond to help us with our site. We had such a great experience with the service rendered to us. Thank you John!

SlimStrength ActiveWear
United States
Over 2 years using the app
March 17, 2014

Nice App, easy to use for customers, so easy to get reviews.

Tableware, Cookware, Home Decor, Wedding Gift, Tea set, Candle, Kitchenware, Scented Candles, Teapot, Cup In Hong Kong | DancingnDining.com
United Kingdom
Over 2 years using the app
Edited March 22, 2021

Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you! Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you!

Red Rose Naturals
United States
Over 2 years using the app