Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
July 20, 2022

I do wish it was easier to syndicate reviews to other platforms...Great customer support! Reinier was very helpful and quickly resolved my issue!

Ruggish Co
United States
Over 2 years using the app
Edited October 16, 2019

We switched over to Yotpo recently and are very happy with our decision and support we have received

Sparro Designs
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for leaving a review - happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!

October 17, 2022

Great customer Support and great app works seamlessly. and if I ever have an issue they fix it within 20 minutes

Innerzenorganics
Ireland
Over 2 years using the app
October 5, 2020

Love this amp and their customer service is really good. I thought I had lost all of my reviews when I changed the settings for some products and the Yotpo crew fixed everything.

VERIDATTA
United States
Over 2 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're glad everything worked out for you and that you're up & running!

January 3, 2023

I had an issue with my reviews not showing on my website. I also needed to update some product names and url's for previously collected reviews. Nick S. went above and beyond to get everything taken care of for me. He was very easy to work with and thorough, greatly appreciated his assistance :)

Glowing Radiance
United States
Over 2 years using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

August 3, 2021

This app is fantastic!! Reviews help with social proof and helps get the sale, set up was great, easy to use and update and Marks help from the support chat was beyond helpful! Great tool, highly recommend!

The Lifted Hippie
Canada
Over 2 years using the app
February 8, 2023

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Jamie’s Farm
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

Edited December 6, 2018

I used this app to be able to have customers start leaving reviews. It took a little while for me to get it set up, because I dont like like messing with code, but the Yotpo customer service team was able to come through and get everything set up for me. Everything works great and the reviews have been a big plus to my store. Giving a 4 star at the moment because I'm still exploring the app and finding out all it can do, but so far, it has been a good experience. Thanks Yotpo for a good app.

SincereReigns
United States
Over 2 years using the app
November 12, 2021

We are still trying the review platform but we can say Yotpo has an excellent Customer Service, thanks especially to Rhenant for the help :)

ALFYO
Italy
Over 2 years using the app