Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited April 29, 2015

This is a wonderful app and must have in your store. But it sometimes irritates in slower connections. The better thing in it is that it is very SEO friendly. Yotpo is the must have app for all shopify stores. The best feature is auto posting of reviews to facebook and twitter. I love this.

JustBabyMart.Com
Pakistan
Over 2 years using the app
December 9, 2013

Love this app! Easy to install and looks great on my site. Customer service is very responsive. Would like a bit more customization but I may need to play around with it more. - www.exxoarmwear.com

Exxo Armwear
United States
Over 2 years using the app
Edited November 15, 2019

Great customer support! So far had only positive experience and really happy! Can easily recommend to anyone!
And thansk to Jasmine for excellent customer service!

Evans Lichfield Ltd
United Kingdom
Over 2 years using the app
Yotpo replied November 18, 2019

Happy to hear it! Thanks so much for leaving a review.

Edited May 15, 2018

Amazing support, have been depending on YOTPO since 2015 and everything is great as expected :)

Amazing support from team members, quick reply if we need any help, really affective widgets, our sales increased after using YOTPO app, Really recommend it if you are looking for successful store.

Raghad Al Kheja
Co-Founder

Avellano
United Arab Emirates
Over 2 years using the app
July 10, 2021

I love this app and have been using it for 2.5 years. I recently updated my theme and the reviews were no longer showing on the dedicated review page. I reached out to Yopto and Gimbert fixed what I need and more. He added the reviews back to the review page and also added reviews to each product page. Thank you.

VAN ESTHER
United States
Over 2 years using the app
June 5, 2023

Warly S was very responsive and helpful with my request for help to remove duplicate reviews

Thank you

Created by Nature
United States
Over 2 years using the app
Edited January 6, 2021

Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!

Optimum Health Vitamins
Canada
Over 2 years using the app
Yotpo replied January 14, 2021

Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!

August 18, 2020

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Bobbe
United States
Over 2 years using the app
April 28, 2014

Without reviews, people have no clue as to the legitimacy of your business. With Yotpo Product Reviews, our small business gains the legitimacy we need in the marketplace. Thanks Yotpo!

IMG Weaver
United States
Over 2 years using the app
September 14, 2021

I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.

VAGPWR
Norway
Over 2 years using the app