Reviews (7,059)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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The rep Jo Lorenzo was very helpful and patient, answered my question, great customer service . I think I want to stay with this app as I have been playing around with others to see what works .
loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice
Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call.
When I changed my website theme, again I got fast support again, this time from Raphael.
The rating system works like a charm, I'm very happy with this app!
I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!
Just want to say thank you for the amazing work. Your plugin has rocketed our tiny online shop (www.nitecorelights.com) to now 12 retailers island wide. Our growth could not be possible without the testimonial support you help us create with our customers.
Thank you and keep up the awesome work!
Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.
Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you
Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!
Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!
Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up.
Thank you again for all your help Nicole.
We appreciate your feedback, thank you!
Excellent customer service. Eunice was very quick and helpful ...
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