Yotpo Product Reviews & UGC , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews.
I would highly recommend Yotpo as an app for generating reviews and also James from the service department.
Thanks for your feedback, we really appreciate it.
Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.
Capturing reviews from our customers is such a breeze. Also, the customer service is phenomenal! Whenever I need help, the agents are only a chat away and are always able to take care of my problems. One particular agent, Kenneth John stood out to me the most. He was quick to get my reviews back on my website after a theme change and took care of another issue that I saw, with no hesitation. SO beyond thankful for Yotpo and the Yotpo team!
Already very impressed with the customer service. Very helpful! I plan to sign up for more features!
Excellent customer service, we had an issue with our mobile version and Yonathan M helped us out and even provided the code I needed.
Sheen was super helpful in guiding me through solving an issue we were having! Super sweet and fast in responding.
I had questions about the review carousel and referrals and Doner helped me with those via chat. He answered all my questions.
Great app, and great customer support. Particularly like the fact that it is compatible with Google reviews, and all the additional add-ins which will become handy as we grow.
The free version is great for the beginning. I use this app on https://www.abeauty.ro and I plan to buy a plan, but I don`t need all features and they seem pretty expensive.
So this is my second review and this time it was Sheen who helped me. Again, easy communication and everything is done in super quick time. Awesome work and again would recommend every time. Thanks Sheen. The first time I had to use the support team, I spoke to Kenn who was also awesome. It was easy communication, he understood what I wanted and had it done in a flash. I have been impressed with Yotpo ever since I started using them and was worried that I had bitten off more than I could chew with my latest update but Kenn stepped in to save the day. Well done guys. Thanks.