Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

Edited May 21, 2022

Brilliant review software! Orly P. was very helpful :) I would definitely recommend this, hands down.

Scooters 'N Chairs
United States
Over 2 years using the app
March 30, 2018

I love this app! I had a tiny bit of trouble with the install, but Yotpo support was very prompt and helpful in straightening out all of the mistakes I made. Once they did their magic with the coding, everything displayed beautifully on my site. I am delighted and happy with all of the wonderful possibilities that this app has to offer. Thanks to the Yotpo team for an excellent app!

Enchantedstyles
United States
Over 2 years using the app
Edited August 14, 2021

Manny was super helpful! he was able to help me set up my review carousel super fast.! Thank a million Manny. I appreciate you!

Furrtoes
United States
Over 2 years using the app
February 4, 2019

Muy buena aplicación, es muy útil y además tienen un excelente servicio al cliente. La recomiendo totalmente.

Giani Dafirenze
Chile
Over 2 years using the app
February 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

INCASODIVINTAGE
Italy
Over 2 years using the app
Edited December 21, 2021

The customer service team is so helpful! My last experience with Nick was superb! he helped me with every single question. Would definitely recommend!

Kloset Heist
United States
Over 2 years using the app
September 9, 2015

Been using this for over a year now and its really making my site look popular. Also sends reviews direct to my facebook page.

Jclarkes Marine
United Kingdom
Over 2 years using the app
Edited September 9, 2022

Allen, Wiley, Eunice and Sugar are rock stars when it comes to support. They will help you with anything you need.

Eco Strong
United States
Over 2 years using the app
Edited July 24, 2022

So this is my second review and this time it was Sheen who helped me. Again, easy communication and everything is done in super quick time. Awesome work and again would recommend every time. Thanks Sheen. The first time I had to use the support team, I spoke to Kenn who was also awesome. It was easy communication, he understood what I wanted and had it done in a flash. I have been impressed with Yotpo ever since I started using them and was worried that I had bitten off more than I could chew with my latest update but Kenn stepped in to save the day. Well done guys. Thanks.

SoapOman.com
New Zealand
Over 2 years using the app
Edited May 1, 2023

James Edmar C was very helpful in getting Yotpo working well our our Shopify store. He helped to set up the widgets and made sure all of the reviews were showing up on our store.

BU
United States
Over 2 years using the app
Yotpo replied January 31, 2021

Thank you for leaving a review. We're thrilled to hear Manny was able to get you up and running smoothly!