Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 19, 2016

Have been using these guys for over a year now, they are the real deal - you won't regret. Thanks Yotpo for your amazing service! Five stars :-)

Julie Rose Party Co
United Kingdom
Over 2 years using the app
November 25, 2022

Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.

Mud Foods
United Kingdom
Over 2 years using the app
May 19, 2020

Great app and great customer service too. I recently updated my website and lost all my reviews and they had them back on there in no time.

Know & Love
United Kingdom
Over 2 years using the app
February 1, 2023

Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!

+guapa.™
United Kingdom
Over 2 years using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!

May 19, 2015

Yotpo is fantastic. We love getting all the feedback from our customers and really seeing how they feel about our product! We would totally and completely recommend this to any small company!!

Hedley & Bennett // Proudly Made in America
United States
Over 2 years using the app
Edited January 30, 2021

Very happy with this app. Super helpful customer service, everything was taken care of right her and now via the chat funktion. Perfect!

rêve vert
Denmark
Over 2 years using the app
May 19, 2022

Needed help with installation and Albert V took care of everything seamlessly for our team. Thanks again!

Endeavor Athletic
United States
Over 2 years using the app
Edited May 6, 2020

Customer service is very helpful and courteous. They went above and beyond, in my opinion, to solve my issue with reviews for the pre-ordered products. This is the most consistent app I use for my online business with great customer service I can rely on.

Bamblu
United States
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to write a review! Really happy to hear our customer support team is meeting the mark and was able to help.

February 22, 2023

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Alpha Omega Imports
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

April 29, 2021

Incredible free reviews app. Easy to set up and manage, especially since they have incredible customer support! I was helped by a man named Ronel & he was kind and able to answer my questions in a prompt manner. 10/10

Cool Weed Shirts
United States
Over 2 years using the app