Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited December 21, 2022

Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.

Hooga
United States
Over 2 years using the app
May 27, 2022

Albert V assisted me to troubleshoot and he was so easy to work with. He was patients and quickly resolved my issue. I was very impressed!

XRAYish Styles Co
United States
Over 2 years using the app
February 27, 2014

Yotpo is great...but the paid version of Yotpo is even better! Definitely upgrade! All the extra features are definitely worth it. Plus you get super fast direct support. This app pays for itself in the first day or two of the month. Seriously!

FitVapes
United States
Over 2 years using the app
November 18, 2019

Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.

FreshCap Mushrooms
Canada
Over 2 years using the app
Yotpo replied November 19, 2019

Thanks so much for leaving a review. We're happy to hear you're enjoying Yotpo & seeing the benefits!

September 3, 2020

Overall a fantastic experience.

I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site.

In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things.

Mary Ann from support was especially helpful.

Malik Instruments
United Kingdom
Over 2 years using the app
September 6, 2022

Had some issues with installing the reviews widget and carousel, I reached out to customer care and Joian was very helpful!

PoshSkinEssentials
United States
Over 2 years using the app
October 31, 2023

Joian Z was super quick and helpful with getting our reviews widget updated!

Ripple Foods
United States
Over 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

June 3, 2023

Rhenant Help me with my issue and solve them in just one email, very appreciative!! Thank you so much!

TOOLSHEDapparel
United States
Over 2 years using the app
October 12, 2014

Great app and easy to use! Installed and running within minutes! I highly recommend it.

SuperiorSkin
Canada
Over 2 years using the app
Edited March 13, 2015

I had a few teething problems when I first installed this app, but Yotpo support team were extremely helpful and now I am really pleased with the result. This is a simple but effective app enabling you to differentiate between site reviews & individual product reviews & automatically sends review requests on your behalf. I would recommend this app.

specialistlightingonline
United Kingdom
Over 2 years using the app