Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

September 27, 2022

Excellent customer service. Albert V helped me setup my carousel because I was having some issues with it. He made sure I was satisfied before the chat ended.

Byrani
United States
Over 2 years using the app
December 8, 2021

Thank you Howell for helping us, your assistance is on point. I've been asking to center the rating appearance on product page. Very prompt update.

ByMauv
Indonesia
Over 2 years using the app
February 11, 2022

I had to switch back to the free version of the app because I will be closing my store soon and Nick S. helped me solve an issue I was having quickly and easily. He was a great help and very patient. Thank you Yotpo for the last 3 years together!

Twice Shy
United States
Over 2 years using the app
September 11, 2019

I recently decided I was going to make a greater effort in gathering customer reviews. With the help of Pauline I was able to create the MAP emails and set reminders. I'm currently just using the free plan, but as I continue to grow I look forward to working with Yotpo. Thank you Pauline for your help! :)

Walk by Faith Apparel
United States
Over 2 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome review, Walk by Faith Apparel! We're excited to be on this journey with you.

April 5, 2022

Great user-friendly features with social integration and top customer service from Ronel R. Highly recommended

Barmy.biz
United States
Over 2 years using the app
October 22, 2019

Thank YOU yotpo for helping our business grow.
You app is awesome. Your support is great and helpful
We are always getting new business because of the reviews we have received thanks to this great app.

Gifts2remember
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thank YOU for such a wonderful review! We're thrilled to hear you're enjoying Yotpo and our customer support team was able to help out.

December 15, 2014

Great app. Super easy to install and setup. Thanks guys!

Proper
United Kingdom
Over 2 years using the app
May 7, 2021

Thanks Eunice for your nice and quick support :) It solved the issue immediately! Kind regards Daniel

boxhandschuh.shop
Switzerland
Over 2 years using the app
December 8, 2021

Professional and quick customer service by Eunice! Furthermore it works well since we can choose for the option to only do site reviews instead of product reviews.

Eager Bikes
Netherlands
Over 2 years using the app
September 1, 2021

Amazing Customer Support installing widgets! They helped me right away and got them installed with me live.

Video Game Delivery
United States
Over 2 years using the app