Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

October 22, 2020

this app is really nice to look at, it looks very good on your online store. It is also easy to use!

House of Horses Helsinki
Finland
About 2 years using the app
Yotpo replied October 22, 2020

Thank you for leaving a review. We really appreciate your feedback.

January 19, 2022

I found Yemuel C very helpful when I needed assistance with the app integration. Really appreciated the help :)

On The Grid Mapping
Ireland
About 2 years using the app
Edited March 3, 2020

We have been using Yotpo for more than a year. It has been one of the best tools we have. Support is very responsive and fast. Thank you so much. Keep it up Yotpo!

Zizira
India
About 2 years using the app
Yotpo replied August 8, 2019

Thanks for the great review, Zizira! We are so happy you are enjoying Yotpo.

April 30, 2021

Sheen was such a lovely person to talk to. He communicated very well and completed all the tasks that I had concerns with. Thank you so much for your time and effort Sheen. I hope to speak with you again.

Kat Faith
United States
About 2 years using the app
February 24, 2020

YotPo is a super-weird name, but honestly, it's working really great for us. Now, we did start with the premium plan and it was pretty costly, but we have since moved to Growth 100, then Growth 200, and that seems to be a sweet-spot for where we are at now. YotPo does everything and it's working really nicely for us.

Casa M Spice Co®
United States
About 2 years using the app
October 21, 2020

Arman was extremely helpful in the integration of Yotpo onto our website to help clean it up! He answered extraneous questions after the main issue was solved!

Senso Minds
Canada
About 2 years using the app
Yotpo replied October 28, 2020

Thank you so much for your review. We'll definitely pass on your kind words to Arman!

October 19, 2021

good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....

MELOTRAJERONDEUSA
Colombia
About 2 years using the app
November 29, 2019

Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!

Surpiqure
France
About 2 years using the app
February 3, 2021

We recently needed help with recovering lost information on one of our product lines and they did it in super-fast time, so grateful!

Caldo
United States
About 2 years using the app
September 13, 2022

Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!

SHAZ & KIKS
United States
About 2 years using the app