Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited April 21, 2021

great customer service from Eunice - very helpful ! I would recommend this app to anyone trying to increase their expose and build new client trust

Soleil Organics
United States
About 2 years using the app
October 10, 2019

Great customer service. Not only answered my question quickly but made ths changes for me!! Thanks

HCC Tactical
United States
About 2 years using the app
Yotpo replied October 28, 2019

Happy to hear it! Thanks for taking the time to leave a review.

Edited August 4, 2021

Thanks to Yotpo customer service agent Ed, for his lightning-quick help in all my questions and an issue that i had. Very kind and really good customer service! I recommend this app!

KjSelections
United States
About 2 years using the app
Yotpo replied June 25, 2019

Hey KJSelections, thanks for the awesome review. Authentic reviews are what customers are all about, and that's what we're all about too! Glad to hear you are happy with the service and are enjoying Yotpo.

April 27, 2021

Junalou was great at assisting me with adding code to my site. I appreciate the clear communication and how quickly I was assisted.

103 Collection
United States
About 2 years using the app
January 31, 2022

Eunice P is best . solved my issue quickly and very understanding .
highly recommend yotpo for reviews and promotions

Acme Glass
Canada
About 2 years using the app
May 2, 2022

Overall Yotpo are definitely the best out there to which they have nice Google review integration. Great support from Kenneth John M at Yotpo as well.

Wavves®
United Kingdom
About 2 years using the app
November 28, 2022

Kenneth John M was fast and I'm very satisfied with his help! Everything went very smoothly and easy to handle.

Marville Road
Sweden
About 2 years using the app
June 8, 2021

The app works very well I am mostly using it for collecting reviews and sending out mail to collect reviews. I had issues while setting up my account and the customer service was outstanding they had me up and running in no time.

Shady Lady Dyes Yarn
Canada
About 2 years using the app
July 5, 2014

Fantastic app, easy add on. Highly recommend to any new store looking for a way to compile reviews and incentivize repeat purchases.

NYGlass.com
United States
About 2 years using the app
February 22, 2014

Seeing reviews on my MooshWalks.com site makes me happy everyday. Thank you for YotPo for creating an easy platform for such valuable tool for every business.

MooshWalks
United States
About 2 years using the app