Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

July 16, 2021

This app helped us a lot, and the customer service was also very patient, helping us deal with things for the whole afternoon

Deesseye
United States
About 2 years using the app
Edited March 9, 2022

The customer service representative at Yotpo, Allen, was extremely helpful! Thank you for your working thru the weed hours of the morning to assist me with my website!

Naturally You!
United States
About 2 years using the app
October 12, 2023

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
France
About 2 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

January 13, 2015

It's a bit odd that Shopify doesn't come with reviews built in. We got this app and were a bit nervous about how it would fit on our Retina theme, and it actually worked out quite nice. It's a great tool for developing unique content on our pages.

Critical Cycles
United States
About 2 years using the app
June 12, 2023

John G. helped me tremendously with his support. He was insightful, very patient and super helpful with all my questions. Thanks a again for the amazing support!

éclat
Netherlands
About 2 years using the app
December 19, 2017

We love the free version so far and will be upgrading. Customer support was very helpful, thanks to Amit for getting our reviews from the Shopify native app imported in to Yotpo.

Levelsix
Canada
About 2 years using the app
March 6, 2014

Very easy to install and has led to increase sales, increase communication with customers and a chance to delight them!

Vitality Brands Worldwide
Australia
About 2 years using the app
May 7, 2020

I changed my theme and the reviews disappeared. I sent and email about and they explained how to make it work, but didn't work. They log in in my Shopify (with permission) and solved the problem in a span of couple hours. Super helpful!! Excellent support!! I'm amazed. Thanks

marinakala
Brazil
About 2 years using the app
December 6, 2019

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

TAVCO
United States
About 2 years using the app
March 23, 2021

I needed help getting my review stars to a specific spot on our site. Anne with customer service, got in to the back end of my Shopify account and sorted it out for me in 5 minutes! Super helpful!

KUBEBA
United States
About 2 years using the app