Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 12, 2023

customer service is always great. James E.C. was very helpful and went in and addressed my issue right away--thanks!

The Brooklyn Teacup
United States
About 2 years using the app
January 29, 2018

Great app. Takes a little getting used to but works really well.

Classic Stills
United States
About 2 years using the app
March 31, 2021

I contacted the helpdesk to help me with where to place my product code. Jo Lorenz was really helpful

crazzicute
United States
About 2 years using the app
October 15, 2022

Allen M. provided great and prompt service to my technical issue. Thank YOU again. You guys are always so quick to assist!

Qontevo.com
United States
About 2 years using the app
April 15, 2022

Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2

Catoro Pets
Canada
About 2 years using the app
November 2, 2021

Their customer service is amazing. Gimbert did a fantastic job assisting me. He completed all the tasks.

MANA life energy Store
United States
About 2 years using the app
March 30, 2022

We received excellent response.
I am glad I chose this application. Support.
Thank you! KennT.
I would definitely like to have you handle the next one as well.

ulkona.online
Japan
About 2 years using the app
Edited August 24, 2021

Absolutely amazing!! My customers are receiving their emails and responding with amazing feedback. love

Sandra Lee Designs
Australia
About 2 years using the app
October 22, 2020

Easily one of the best review apps available! Customer service is excellent. I reached out to customer service in order to make sure all of my reviews were moved over to my new theme without any issues, and Diane from Yotpo responded within the hour and made the appropriate changes without any issues at all. Highly recommend!

myphysioshop
Australia
About 2 years using the app
Yotpo replied October 25, 2020

Thank you for such a glowing review! We're thrilled to hear you're loving Yotpo.

Edited October 26, 2021

Rilu & Nick! - was very helpful with my queries! I got all of my reviews imported over with no issues! will defo be happy to use their services again!

Jetom_ldn
United Kingdom
About 2 years using the app