Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

May 7, 2020

I changed my theme and the reviews disappeared. I sent and email about and they explained how to make it work, but didn't work. They log in in my Shopify (with permission) and solved the problem in a span of couple hours. Super helpful!! Excellent support!! I'm amazed. Thanks

marinakala
Brazil
About 2 years using the app
December 6, 2019

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

TAVCO
United States
About 2 years using the app
March 23, 2021

I needed help getting my review stars to a specific spot on our site. Anne with customer service, got in to the back end of my Shopify account and sorted it out for me in 5 minutes! Super helpful!

KUBEBA
United States
About 2 years using the app
Edited April 2, 2021

Great app. The free version is pretty good. You can collect reviews and display them on your website

Memod
Canada
About 2 years using the app
Yotpo replied April 4, 2021

Thank you for leaving a review!

Edited November 30, 2021

Manny is of great help! He helped me install the app on a third party page builder in just a few minutes. Very efficient, skilled and patient! Highly recommend! Donald is also very helpful and professional. He helped me fix formatting problems on a 3rd party page builder.

Clean Recipe
United States
About 2 years using the app
Edited September 6, 2023

Jeorge was great with helping me remap and migrate my reviews

Cali Vali CBD
United States
About 2 years using the app
June 5, 2021

Gimbert listened carefully and sorted out my review coding within minutes on my site. Thoroughly impressed with the speed and the help they gave. The review widgets look great on our site!

Tame Tipple
United Kingdom
About 2 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review, we really appreciate it.

September 1, 2014

5***** for a reason. Would love to see more free features though.

Single Speed & Fixed Gear
Latvia
About 2 years using the app
February 9, 2022

Yotpo is the greatest Howell Keith R has that customer service.
Love the app price could be better once you go above 500 reviews but what the heck everyones got to make money

Noble Steed Stables
United States
About 2 years using the app
May 10, 2020

Great app! Been using this app on our site for over a year and we are very satisfied. Today i needed some help setting up my star rating on my collection page and i sent a customer service request and within an hour had a response and what i needed was taken care of immediately. The Yotpo rep i dealt with is Josephine E. Josephine was very helpful, explained everything and made sure what i needed was taken care of quickly. I love good customer service like this, makes me feel confident, that we are with the right company.

Skin and Senses
United States
About 2 years using the app