Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 5, 2022

Great user-friendly features with social integration and top customer service from Ronel R. Highly recommended

Barmy.biz
United States
Over 2 years using the app
October 22, 2019

Thank YOU yotpo for helping our business grow.
You app is awesome. Your support is great and helpful
We are always getting new business because of the reviews we have received thanks to this great app.

Gifts2remember
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thank YOU for such a wonderful review! We're thrilled to hear you're enjoying Yotpo and our customer support team was able to help out.

May 7, 2021

Thanks Eunice for your nice and quick support :) It solved the issue immediately! Kind regards Daniel

boxhandschuh.shop
Switzerland
Over 2 years using the app
December 8, 2021

Professional and quick customer service by Eunice! Furthermore it works well since we can choose for the option to only do site reviews instead of product reviews.

Eager Bikes
Netherlands
Over 2 years using the app
September 1, 2021

Amazing Customer Support installing widgets! They helped me right away and got them installed with me live.

Video Game Delivery
United States
Over 2 years using the app
August 25, 2022

James Yotpo was a delight to work with. He helped me figure out my issue and now I am good to go! Thank you!!

Boat Bitch Apparel
United States
Over 2 years using the app
January 24, 2022

When I changed my theme to a new one, I had two choices either to use Shopify's Product Review or Yotpo. I was struggling to choose which one to go to even though someone recommended Yotpo. I am so glad I chose Yotpo as it provided more functionality for conversion. But the key deciding factor why chose Yotpo without hesitation was the level of support I received from Eduardo R today via chatbox. He was very efficient and knowledgeable and nothing was too hard for him. I came from an IT senior management background and I managed numerous people if I was to hire I will have Eduardo any time. I can't thank him enough for how valuable support he provided me today. Eduardo placed the product review where I want it to appear and he solved all of my product review-related problems and ratings. Thank you so very much, Eduardo. My heartfelt thanks to you. from the very happy customer of your technical support

LA MAXIME
Australia
Over 2 years using the app
January 17, 2023

Rayne R has been incredibly helpful in terms of fast and great service. Super patient and really service oriented. The app is great as well.

Bered Sverige AB
Sweden
Over 2 years using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

February 4, 2016

Great app however a bit pricey.

Vipra Natural Choices
Denmark
Over 2 years using the app
Edited April 2, 2024

Great customer service! great app to navigate and get reviews. 100% recommended if you are thinking to ramp up your website! Arven went over and above to help me!

The Gift Company
Australia
Over 2 years using the app