Reviews (7,018)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

Edited June 16, 2022

Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great

POISON ARROW RETRO
Australia
About 2 years using the app
April 14, 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

GreenTeaEveryday
Israel
About 2 years using the app
Edited March 13, 2024

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Common Clouds
Sweden
About 2 years using the app
Edited April 21, 2021

Always helpful customer service and never too long of a wait. I interacted with many of their agents since we started using Yotpo and always felt positive about their customer service. Junalou was really helpful with our last issue and solved it fast.

HERLA
United States
About 2 years using the app
May 15, 2020

I have been using it for a year, it is a great application, it helps us a lot to have feedback on our products

Odontology BG
Mexico
About 2 years using the app
Edited December 21, 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Geeni Smarthome
United States
About 2 years using the app
Edited July 12, 2023

It's a great app to collect reviews, show star-ratings on store and on Google search, Google shopping and we are very happy using it.
It also has a great feature to group products so that it can share the same reviews.
We needed some help to be sure the reviews are shared across grouped products and John B. was very quick to get back and helpful.
Thanks!

JAPEX STORE
Japan
About 2 years using the app
Edited May 16, 2022

Thank you Yotpo, your effort is appreciated, we had a few small problems but we received enthusiastic help and effort from Reinier D (Yotpo support staff).. the problem is solved. resolved quickly, we will continue to use the service in the future

iLTutto Store
Australia
About 2 years using the app
October 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Everything Girls Like Boutique
United States
About 2 years using the app
Edited May 4, 2021

Excellent & FANTASTIC Customer Service. Great analytics. Reached out to customer service for help with an issue and the specialist went above and beyond. Try them!

Trubaker
United States
About 2 years using the app