Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 27, 2021

Ronel helped me a lot, he solved my issues and also suggested to do more things about my store, I highly recommend him, Thank you!

Fashionezza
United States
Over 2 years using the app
April 7, 2021

Great App i can do everything i wanted with this app.
Great Customer Support (Manny) Done so much stuff and was very friendly.

Poldo Pfäffikon GmbH
Switzerland
Over 2 years using the app
Edited September 30, 2021

The rep Jo Lorenzo was very helpful and patient, answered my question, great customer service . I think I want to stay with this app as I have been playing around with others to see what works .

VerityEco
United Kingdom
Over 2 years using the app
September 24, 2021

loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice

QueenSavage Boutique
United States
Over 2 years using the app
Edited March 22, 2019

Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call.
When I changed my website theme, again I got fast support again, this time from Raphael.
The rating system works like a charm, I'm very happy with this app!

Chance Loves Swim
United States
Over 2 years using the app
November 1, 2022

I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!

MinimalBijoux
South Korea
Over 2 years using the app
November 5, 2023

Rhenant was very helpful

THE BROW CONNECT
Australia
Over 2 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited October 23, 2021

Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.

REBEL™ PRO
Canada
Over 2 years using the app
April 29, 2023

Join helped me fast and efficiently. She addressed all my concerns and found a solution. I can highly recommend her service.

alicia adams alpaca
United States
Over 2 years using the app
May 22, 2020

Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you

Goo & Co.
Australia
Over 2 years using the app