Yotpo Product & Photo Reviews

Collect product reviews, photo reviews, site reviews & ratings

Shopify app insights
  • Popular with businesses in the United States

Free plan available. External charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars

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2351 - 2360 of 5428 reviews

Pineapples and Palm Trees

Location United States
Time spent using app Over 2 years

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

HAN Skincare Cosmetics

Location United States
Time spent using app About 1 month

This review is for customer service via chat. Junalou was helpful. Full disclosure - he kindly asked me to write a review here. Nonetheless, he gave great customer service.

Layers Probiotic Skincare

Location United States
Time spent using app 6 months

The customer service via chat with Eunice was quick and painless -- we have repeatedly found Yotpo customer service to be some of the easiest and most efficient to deal with.


Location Hong Kong SAR
Time spent using app About 1 year

I'm realllllyyy appreciated with Don's help, he did a very good job on sloving my problem, highly recommand on their customer service! 5 stars! Hi Jandy Codera, great job!

Wulf and supplies

Location Finland
Time spent using app Over 2 years

Amazing support, thanks especially for Manny who did solve our problems right away. Really good app and sends automated review requests.

Zest Lifewear

Location Australia
Time spent using app 4 months

I wanted to switch to a carousel for reviews, and the customer service was very fast and brilliant, thanks heaps


Location Taiwan
Time spent using app 22 days

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.


Location United States
Time spent using app 5 months

Thank you Mary Ann for helping me in my request to change my name and picture for when I comment to reviews on my website. Cheers to you!

3Z Dental

Location Canada
Time spent using app 12 months

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

Urban Cowboy Inc.

Location United States
Time spent using app About 1 month

Great customer service! James was able to help me out with a technical issue right away at 9pm. Awesome!