The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!
Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!
Iron Bean Coffee Company
Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!
Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.
This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.
Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!
Burbridge and Burke
Fantastic app. Not only does it deliver just what I am after as a start up small business, but the technical help has been amazing. Always super fast and helpful. I reached out today about an issue and even though the issue was not the fault of Yotpo, they hopped in and fixed a coding issue for me anyway! Incredible. Highly recommend.
Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear you're enjoying Yotpo!
Great customer support, helped me with everything I needed. Showing all product reviews and all site reviews when customers click on the product reviews tab under one specific product is a great feature.
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear we're hitting the mark!
Fantastic customer service! Helped me solve any issues I’ve faced. I look forward to generating new sales through Yotpo
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear our customer support team was able to help! Happy to hear you're excited about Yotpo!
Garage Bagger Stereo
This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!
Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!
I added this app and had some technical problems implementing it at the homepage. I wrote to the support. Very shortly, I've recieved an answer from Josephine from Customer Support. She solved my problem very fast and even improved the implementation of Yotpo in my website. Working with this app for some time now, I can say that it's an incredible reviews app and it is a must for every Shopify website. Start with the free plan and later upgrade if needed. Thank you very much!!
Hi there! Thank you so much for taking the time to write and leave a review, we really appreciate your feedback. Happy to hear our customer support team was able to help get things back on track and you're enjoying Yotpo!
The Alchemist's Kitchen
So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.
Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.
Easy to use and install. I ran into a couple of issues since my theme's code is set up a little differently than the instructions on their site. I reached out to them about these issues and they provided superior and fast support. Highly recommend!