Reviews (6,918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Highly recommended app! This app is so easy to use and we have already gotten several reviews from it. Easy customization to fit your store and installation was super easy. This is definitely a must have for every store.
I started using this App to get feedback on the skincare products I carry. Nick S was extremely helpful in guiding me to the solutions to customize my automatic emails. I am looking forward to seeing what this app can do to grow my business!
Great product! I was pretty floored by the customer support I received, even when using the free tier. Very, very impressive stuff — head and shoulders above other review apps. Thanks for your help, Howell Keith R!
My company has been using Yotpo for a few years now and we had built up a large database of reviews when I accidentally did something that made me lose all of them all at once. I worked with Bernard in customer support who was outstanding and patient and eventually helped me retrieve every last review that I had lost. Such a relief and was so helpful throughout the process.
We've been using Yotpo for a couple of years now. Ran into an issue updating our theme and requested support to get our reviews showing again. Warly went above and beyond making sure our initial issue was fixed and also made some additional optimizations which had been bugging us for a while. Really appreciate the great support!
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Awesome app and service. Very easy integration with Shopify to show onsite reviews to help build trust. The review process is a key part of our post-purchase customer engagement program. The Yotpo service team are excellent as well! Definitely recommend
Orly was fantastic and fixed my problem right away. I was very impressed! Great customer support and quick resolution. Orly knew exactly what to do.
This is a very good app with excellent customer support. They helped me on the support chat instantly. Thank you
I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.
Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service! Please feel free to reach out any time if you have any further questions.
Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.