Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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fantastic CS! Kenneth John M helped me and sorted everything that was needed - fast! Really enjoyed the efficiency.
Really useful app and I think it’s great being able to have customer reviews on my products. I had a small problem installing the code and the support from the team was brilliant (thank you Russel!)
I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.
Yotpo’s customer review is great! Couple days ago we decided to change a theme on Shopify to better accommodate our product lineup. However, the review wadge wasn’t displayed as expected afterward. Therefore, I contacted Yotpo’s support and submitted a ticket. Justine Romeo from the support team got back to me right away and adjusted the script for my account to solve the issue right away. I am greatly appreciated his promoted response! The customer service reassured me that I will be able to get any assistance I need later on if any query occurred. Thanks team!
Very helpful support, LOVE working with all of their support agents! I would recommend to anyone looking for a review app!!!
Very customizable :)
Thanks for your review, we love hearing about all of the positive experiences with our support team!
Ronel helped me import reviews I had from another app onto Yotpo! Quick and easy and no hassle. Thank you!
Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend
installed easily - support team followed up - all working well - it's great! many thanks Yotpo!
We're in the early stages with Yotpo, but their customer service has already surpassed expectations. Friendly, helpful and incredibly responsive. They were able to help us overcome some early obstacles with ease. We're glad to be working with them and look forward to what their service will do for our store.
Thanks to Radly for helping me getting started on testing reviews and providing a solution with manual test reviews requests.