Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited March 24, 2020

Great customer service with a quick response! Yotpo was very helpful with helping my reviews show up

FITTONE Shape Appeal
United States
Over 2 years using the app
October 8, 2021

This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!

Colorful 4U
United States
Over 2 years using the app
August 1, 2023

Ronel is was very helpful, quick to respond. They had the answer for what we needed right away with a link and screenshots. Really terrific stuff! 5 stars for Ronel!

Prodigies
United States
Over 2 years using the app
August 17, 2019

I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.

BRIAN CARLSON
United States
Over 2 years using the app
Yotpo replied August 28, 2019

So happy to hear we are meeting the mark with our products and service, Brian Carlson. Thanks for the great review!

November 4, 2022

James was great help adding a widget to my site, polite manner and great customer service thank you.

That Life Clothing - Never Settle
United Kingdom
Over 2 years using the app
October 9, 2014

What else can I say that everyone else hasn't already? This service is perfection. If you are running an ecommerce store, you should have Yotpo.

StonedClassy.com
United States
26 days using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site? I also installed and Yotpo Email Marketing & SMS and Yotpo Loyalty & Rewards and want to delete their data as well.

ALECRIM.lab
Brazil
1 day using the app
Yotpo replied July 10, 2024

We're sorry to hear you're leaving Yotpo. Our team has contacted you to address your inquiries and to hear your feedback on our product, please feel free to respond to it.

Also, we have gone ahead and deleted your Yotpo account data (Reviews, Loyalty, and SMS) as you requested.

December 5, 2019

Great app! Support is very helpful and it does exactly what we need it to do. I would highly recommend it to anybody who wants to generate reviews on their site.

Tusk
United States
Over 2 years using the app
October 7, 2016

Hi,I just used it.It looks very well.Goog App.

Pgmdress
United States
Over 2 years using the app
May 26, 2022

I added this to my store to help send automated emails for product reviews. Eduardo R. Did a great job helping me set everything up and ensure it was working correctly. Any questions I had were answered quickly. This is working great to help get my products viewed.

Alteration Apparel
United States
Over 2 years using the app