Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Customer service JOIAN was excellent (10 stars) VERY INFORMATIVE AND PATIENT! now that i'm more informed how to use the app, i can be hands on! it was strongly recommended that i use reviews that will help drive sales...
I just had a great customer service experience! The support person was very patient, attentive and 100% willing to help!! Like a human and not a 'machine' type of customer support!
チャットでの対応がとても素早く、そして丁寧で、優しく教えてくれました！AIよりはるかに良い！！助かります！！ ............................................
Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.
Its VERY expensive, but customer service is great.
Would request option to send whatsapp msgs to collect review.
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It's really good. Help us improve our service and products.
cubiestore.com
This app helps our store always and gives us more chance to reach out new customers than without this app.
And also customre service is alwasy great helpful. I started chat and Radly responsed very quickly and solve my problems. What a great support!!!! This app is always first choice app!!!
I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!
Nice customer service. Very quick and prompt assistance from Nick S! -------------------------------
Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!