Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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The APP is great and the customer service is fabulous! Always very helpful and speedy with changes.
Yotpo is the best review APP by far. The customer service, shoutout to Mark and Rilu Jane, are so helpful friendly and they go beyond to ensure your stores success. This is the 5th store I've converted to these guys and there is always some problem that is always resolved by the Yotpo team. Cheers
Great service and the app seems to be working quite well. Already had a few reviews from the automated emails!
Easy to use / navigate through the app, looks good onsite too - support team and customer service are great as well.
Update 4/10/22
These folks continue to be A+++. They help everytime, fix glitches, honor my requests, etc. They are the best!! I have used other review apps and just never really found that those apps met my needs as I have one-of-a-kind products and the reviews would only auto send on something that was restocked, which is not the case for me. Yotpo on the other hand sends based on purchases, which is exactly what I need. I also love that they divide into product vs. site. The biggest thing that I love about them is that they have amazing customer service, and often fixed my products in real-time through their chat feature. Highly recommended!
Just had a small issue with the app working on my website, contacted support through the app and they helped me out instantly, great customer service.
Great app. Support is great also, they assisted us fast and give solution to our problem in less than 10 minutes. Thanks!
Daniel P helped with all my questions and provided screenshots. Thanks Daniel!
Thank you for sharing your thoughts with us!
Customer support rep Junalou was great and responded quickly with checking to ensure that all the reviews widget and the social media connections were set up correctly. Her help further gave us the confidence that Yotpo is customer centric and results focused. She was courteous and concerned and patient. I felt very comfortable having her help me. I am looking forward to utilizing the features of Yotpo on our website. Looking forward to our re-launch on Shopify.com.
So far so good, I like that there's a free tier that seems to do enough. Would recommend Yotpo so far, though I haven't tried other review apps, set up has been good and easy to understand.