Yotpo Product Reviews & UGC , 6,819 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration, user-friendly interface, and powerful analytics. They appreciate the automated review requests, customizable widgets, and social proof feature, which reportedly enhance customer confidence and conversions. The app's customer support is often praised for its promptness and helpfulness. Merchants also note the efficient live chat feature and easy installation process. The in-email review feature has led to an increase in reviews for some merchants.
Refine
-
By rating
Excellent support from the team - very quick to respond. Thanks for your help. Automatic email feature works really well.
Thank you for your review, we really appreciate your feedback.
excellent service very nice experience.highly satisfied with the prompt service. thank you so much!!!
Pretty decent, a little complicated but works great.
I love using this app. really helpful. I have been able to collect reviews and post it on my site. It helps my customers to make their purchase decision.
Thank you for leaving a review. We're happy to hear you're already seeing the benefits of using Yotpo!
Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests.
----
Updated: Really helpful customer service yet again, quick and resolved the issue too
I didn't expect the excellent customer service and help with on-boarding to YotPo. Thank you Amit, you were great brother.
Timely support is very important to us. The app is efficient and Yotpo support team is friendly and helpful, especially Allen M, his prompt support is very much appreciated. I like their all in one app so I don't have to install too many different apps for the different functions also. So far so good. Thanks to the Yotpo customer services for the help.
I had updated my theme and in the process had deleted my reviews. I was trying to re-install everything, and being ignorant in coding, reached out to support and got Allen M. He first tried explaining the steps but when it became clear that I was a danger to myself, he offered to install the app, the widgets and even helped me to personalize the text on the site and told me where to find it should I want to change again. Thanks Allen you saved my Saturday afternoon (and probably Sunday morning).
Donald U was a great help! Solved our problem and was super helpful. Glad to have great customer support.
Yotpo is great app for user friendly collection of reviews. Their support team is also responsive and quick to help resolve issues, especially Ronel.