Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Keith provided excellent customer service. He was able to add the Review's Carousel coding to my site to make sure reviews were displaying correctly. I truly appreciate the support!
I found Yemuel C very helpful when I needed assistance with the app integration. Really appreciated the help :)
We have been using Yotpo for more than a year. It has been one of the best tools we have. Support is very responsive and fast. Thank you so much. Keep it up Yotpo!
Thanks for the great review, Zizira! We are so happy you are enjoying Yotpo.
Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!
Sheen was such a lovely person to talk to. He communicated very well and completed all the tasks that I had concerns with. Thank you so much for your time and effort Sheen. I hope to speak with you again.
YotPo is a super-weird name, but honestly, it's working really great for us. Now, we did start with the premium plan and it was pretty costly, but we have since moved to Growth 100, then Growth 200, and that seems to be a sweet-spot for where we are at now. YotPo does everything and it's working really nicely for us.
edit: the actual app is great it works with no issues, it's very sleek and it's free, can't really go wrong with it but there are a few things to be careful about:
works well, but it does put the customer's name in the review and people are complaining about that... don't think there is a fix. that aside, the free version is great BUT you can't search your reviews without premium
this means if customers are leaving fake 5 star reviews taking jabs at your store, you may not see them if you get a lot of reviews, it's probably worth subscribing to if you have tons of reviews,
some customers do not seem to want to email support with their frustrations if they can sneak in a 5 star unhappy review so be careful and keep an eye on all your reviews
Arman was extremely helpful in the integration of Yotpo onto our website to help clean it up! He answered extraneous questions after the main issue was solved!
Thank you so much for your review. We'll definitely pass on your kind words to Arman!
good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....
Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!