Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited October 28, 2024

Their customer service chat agent Reinier and Vien Saints were amazing and easy to work with they both helped me with all the installation of the widget. Thank you

Bomens
Canada
About 2 years using the app
June 27, 2022

I sort help to better understand this app and was helped by Radly.
He guided me through the Facebook and Instagram set up process, with success.

Hopeford Streams
Canada
About 2 years using the app
Edited November 18, 2019

Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.

Barber Strong
United States
About 2 years using the app
Yotpo replied November 19, 2019

Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.

January 28, 2022

Bonne application, est très bonne aide de la part de Kenn qui a pu m'aider dans l'installation. Merci !

Dear Bill
France
About 2 years using the app
January 30, 2021

Excellent support from the team - very quick to respond. Thanks for your help. Automatic email feature works really well.

Quagga
United Kingdom
About 2 years using the app
Yotpo replied January 31, 2021

Thank you for your review, we really appreciate your feedback.

May 24, 2022

excellent service very nice experience.highly satisfied with the prompt service. thank you so much!!!

Zosi Technology
Hong Kong SAR
About 2 years using the app
October 20, 2016

Pretty decent, a little complicated but works great.

Top Notch Mobile Parts
Canada
About 2 years using the app
January 20, 2021

I love using this app. really helpful. I have been able to collect reviews and post it on my site. It helps my customers to make their purchase decision.

Clutcheeet
Canada
About 2 years using the app
Yotpo replied January 26, 2021

Thank you for leaving a review. We're happy to hear you're already seeing the benefits of using Yotpo!

Edited December 18, 2019

Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests.

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Updated: Really helpful customer service yet again, quick and resolved the issue too

Team Timbuktu
Australia
About 2 years using the app
February 16, 2023

Great experience with James for support!
Looking forward to keep working with Yotpo products and reviews

Lou Square
United States
About 2 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.