Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

June 1, 2021

Great app, lots of helpful features. Very useful for our customers. Support is always available, courteous, and very helpful. Thanks Mark for your help.

Dandy Horse Bikes
United States
Almost 2 years using the app
January 21, 2020

A great support team and an amazing app that is helping our store. Jo L from customer service was very helpful and provided informative and useful advice, link to articles and guidance.

Rod Armour
Australia
Almost 2 years using the app
October 6, 2014

This is a terrific, must have app. The premium version has amazing features and the support is fast and friendly.

A Much Better Way
United States
Almost 2 years using the app
May 2, 2021

Great app! Ronel quickly helped resolve a couple issues I was having with the placement of my Yotpo reviews widgets. Awesome customer service!

Ensight Design
United States
Almost 2 years using the app
January 5, 2023

Thank you so much for the help Joian Z!
It was really great and helped us get reviews on google shopping.

AKIND
Sweden
Almost 2 years using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

October 27, 2021

I had some questions and asked for help. Howell Keith from customer support was amazing! Thanks for helping me out. Appreciate!

MAGICS.RO
Romania
Almost 2 years using the app
April 13, 2022

Angelo is the best!! He helped me with everything i asked with no hesitation. I really recommend you speak to Angelo as he knows what he is doing and loves helping out

My Health Relief
Australia
Almost 2 years using the app
May 9, 2020

FASTEST support of any app that I've used. They added my reviews exactly where I wanted them. Would recommend just for the amazing support they have.

Electric Board Co.
United States
Almost 2 years using the app
Edited February 26, 2021

This app really helps in creating trust with your customer and creating a good relationship for improved conversions and life time value. Thanks!

Barista Batch Coffee
United States
Almost 2 years using the app
September 29, 2022

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

The Rustic House
United States
Almost 2 years using the app