Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

November 1, 2019

Yotpo team is brilliant. The app is super easy to use and the support staff is very knowledgeable and they are very quick with responding to your questions and going above and beyond. Highly recommend this app ! 10/10 !!!!!!!

Vukul | Official Store
United Kingdom
Almost 2 years using the app
Yotpo replied November 4, 2019

Thank you for the kind words. We're thrilled to hear you're enjoying Yotpo and our support team is hitting the mark!

January 31, 2018

This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't.
Thank you!

Chicdresses
United States
Almost 2 years using the app
June 22, 2021

I was given a lot of help regarding a feature I found un helpful. She successfully removed it from my site

Trendy Tresses
United Kingdom
Almost 2 years using the app
June 27, 2022

Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive.
Customer service agent Howell was very helpful and explained my issue in detail.

XPOSED
United Kingdom
Almost 2 years using the app
Edited April 5, 2021

Great App and very friendly and helpful customer support! I just contacted their customer service team, Mary Ann. She is great and I absolutely satisfy with this App!

Baku Market US
United States
Almost 2 years using the app
June 1, 2021

Great app, lots of helpful features. Very useful for our customers. Support is always available, courteous, and very helpful. Thanks Mark for your help.

Dandy Horse Bikes
United States
Almost 2 years using the app
January 21, 2020

A great support team and an amazing app that is helping our store. Jo L from customer service was very helpful and provided informative and useful advice, link to articles and guidance.

Rod Armour
Australia
Almost 2 years using the app
October 6, 2014

This is a terrific, must have app. The premium version has amazing features and the support is fast and friendly.

A Much Better Way
United States
Almost 2 years using the app
May 2, 2021

Great app! Ronel quickly helped resolve a couple issues I was having with the placement of my Yotpo reviews widgets. Awesome customer service!

Ensight Design
United States
Almost 2 years using the app
January 5, 2023

Thank you so much for the help Joian Z!
It was really great and helped us get reviews on google shopping.

AKIND
Sweden
Almost 2 years using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.