Yotpo Product Reviews & UGC , 6,821 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration, user-friendly interface, and powerful analytics. They appreciate the automated review requests, customizable widgets, and social proof feature, which reportedly enhance customer confidence and conversions. The app's customer support is often praised for its promptness and helpfulness. Merchants also note the efficient live chat feature and easy installation process. The in-email review feature has led to an increase in reviews for some merchants.
Refine
-
By rating
Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.
I really like how the app helps me get reviews for my products it works efficiently and looks good on the website. Recently I changed themes which meant my previous reviews were no longer showing. I was quickly helped by Pauline at Yotpo who fixed it for me in no time!
I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!
Fantástica, la atención al cliente es maravillosa. Los correos están muy bien diseñados y los clientes contestan sin problema. Me gusta poco a poco iremos escalando a mejor cuenta.
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!
Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.
Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.
I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.
Today Joian Z was an absolutely star by helping me to publish the reviews with photos. Everytime I reach Yotpo for help I am amazed how quick they solve the problem.
Excellent and quite simply a necessity for every e-commerce business.
Amazing assistance I love this app ! Previously left but a returning customer, had issues with installing the widget since I previously had it installed. Mary Ann was able to assist me promptly and did an amazing job. Would recommend for all business owners looking to expand trust and promote brand word of mouth !
Thank you so much for such a glowing review! Happy to hear Mary Ann was able to help you set up and that everything is running smoothly.