Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 8, 2020

Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.

Crystal Teeth
Netherlands
Almost 2 years using the app
November 7, 2016

Excellent and quite simply a necessity for every e-commerce business.

World Of Angus
Canada
Almost 2 years using the app
January 24, 2021

Amazing assistance I love this app ! Previously left but a returning customer, had issues with installing the widget since I previously had it installed. Mary Ann was able to assist me promptly and did an amazing job. Would recommend for all business owners looking to expand trust and promote brand word of mouth !

She's FABB Boutique
United States
Almost 2 years using the app
Yotpo replied January 26, 2021

Thank you so much for such a glowing review! Happy to hear Mary Ann was able to help you set up and that everything is running smoothly.

September 11, 2019

I only just installed the app but so far so good. The customer service is speedy and superb. I had an issue and they were quick to respond and solve my problem.

HoMade Studio
United States
Almost 2 years using the app
Yotpo replied September 18, 2019

Thanks for the great review, HoMade Studio!

July 22, 2021

Crazy fast, polite, and helpful customer service. Our store is only just starting and we are only using the review widget so far but I am very please from what I see!

Planet Legacy Give Shop
Canada
Almost 2 years using the app
October 19, 2022

Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.

KoaKoa Active
South Africa
Almost 2 years using the app
February 18, 2020

I had a question about Yotpo Reviews and being included in Google Snippets, the in app support is great and quick to respond.

KIALOA
United States
Almost 2 years using the app
March 7, 2016

A must have app for any e-commerce business, we use Yotpo across all 4 of our stores.
GREAT APP!

Joujou Pty Ltd
Australia
Almost 2 years using the app
March 26, 2019

Yotpo was extremely helpful in helping me to interstate my review widget over to Shopify from godaddy. I am thankful for all the help and a smooth, transition to Shopify. Thank you to Grace as she was very helpful, responsive, and ensure my satisfaction every step of the way!

Soia Naturals
United States
Almost 2 years using the app
Yotpo replied March 27, 2019

Thanks for taking the time to leave such a nice review! We're glad we could help ensure a smooth transition to Shopify, and that you had a great experience with our team!

May 10, 2021

Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!

Charlie Miller Haircare
United Kingdom
Almost 2 years using the app