Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

November 24, 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Bellurelle
Canada
Almost 2 years using the app
Edited June 26, 2023

Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!

Wuxly Movement
Canada
Almost 2 years using the app
November 24, 2016

We simply love the Yotpo App! It's user friendly and does what the developers promised.

Jensan Home And Body
United States
Almost 2 years using the app
August 12, 2021

Eunice was sp helpful in getting everything customized and on-brand for me. Service is always fast and reliabe!

Shine Superfood Lattes
Canada
Almost 2 years using the app
February 10, 2016

We have used YOTPO for 2 years now and love it! No down side.

Sheets On The Line
Australia
Almost 2 years using the app
September 12, 2013

Yotpo is AWESOME. We have tried a few review apps before and didn't really get much traction. The way Yotpo allows customers to review their purchase directly from their email which is so easy to do you'll be getting reviews before you know it.

One of the best App's we've used, and we can't believe its free!

Quad Lock - iPhone/Galaxy Bike Mount
Australia
Almost 2 years using the app
March 15, 2022

I am a first time user of this app and Donald U was super helpful in getting me what I needed on site for my page. Recommend to anyone!

Aspen & Ash Boutique
United States
Almost 2 years using the app
October 1, 2020

Yotpo is perfect for gathering reviews for our products. The customer service team are quick and helpful too, and, most recently, Leizel Ann D. in Yotpo Growth Support was quick to respond with great advice.

Spice Pots
United Kingdom
Almost 2 years using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review! We're happy to hear you're enjoying Yotpo.

March 10, 2021

I published a new theme and my reviews within my product pages disappeared. Support took over and solved my problem in minutes! Love Yotpo reviews.

Sea Breeze of California
United States
Almost 2 years using the app
Edited January 19, 2022

Eunice was great. We were making sure my new branding profile photo was working on my auto review request email. We also made sure I was able to choose from all my products under promoted products.

daring foods
United States
Almost 2 years using the app