Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 29, 2022

Eduardo R. was expedient and polite while helping me with my carousel issue. Now my reviews are current and customers will be more likely to shop with me.

Chocolate Chick Tees
United States
About 2 years using the app
October 31, 2022

It works great and the support is excellent. I contacted support and they helped me in a matter of minutes.

OutLaw Eyewear
United States
About 2 years using the app
Edited December 30, 2020

I use this App for a long time now, Highly recommend it (which I do often for colleagues) every issue I came across the customer service is beyond helpful just like now Mary Ann, A Yotpo representative fixed my issue on an unpublished theme version without I even asked -
Thank you so much!!

The Lady Bride
Israel
About 2 years using the app
Yotpo replied December 31, 2020

Thank you for leaving your review, we really appreciate your feedback!

September 18, 2021

I wanted to customize my widget and carousel and Manny from Live chat helped me get that done asap. Great customer service.

Honey Hijabs
Canada
About 2 years using the app
September 6, 2021

Orly assisted me today. I was having an issue integrating the reviews widget on my new Shopify theme. Orly was very friendly and helped me with this issue fast!

The Violet Victoria
United States
About 2 years using the app
May 22, 2020

Reviews work great, and customer service is always beyond helpful when I need anything fixed. I am new to website building and always get my questions answered promptly. Thank you!

42020 Visionaries LLC
United States
About 2 years using the app
August 19, 2014

I love this app so far! My customers are already leaving reviews!

Only For You Boutique
United States
24 days using the app
February 26, 2021

It was a slow start but they have been great ever since. The Yotpo support and dev team especially have been brilliant, responding quickly and accurately to my requests. Great service and super app.

Movero Bamboo
United Kingdom
About 2 years using the app
Edited February 19, 2023

Loving this app and its excellent customer service. Ronel and Warly
took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!

After Sunset
United States
About 2 years using the app
September 8, 2023

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

All Fresh Seafood
United States
About 2 years using the app