Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited December 21, 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Geeni Smarthome
United States
About 2 years using the app
Edited May 16, 2022

Thank you Yotpo, your effort is appreciated, we had a few small problems but we received enthusiastic help and effort from Reinier D (Yotpo support staff).. the problem is solved. resolved quickly, we will continue to use the service in the future

iLTutto Store
Australia
About 2 years using the app
October 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Everything Girls Like Boutique
United States
About 2 years using the app
Edited May 4, 2021

Excellent & FANTASTIC Customer Service. Great analytics. Reached out to customer service for help with an issue and the specialist went above and beyond. Try them!

Trubaker
United States
About 2 years using the app
Edited August 4, 2022

The support is wonderful! I wanted to collaborate all my reviews onto one page but found the instuctions difficult as there was a fair amount of coding involved. Lemuel C added to the code to my website and I now have a wonderful reviews page where customers can see all my 100s of reviews in one place. Thank you so much Lemuel!

Nicholls Jewellery
United Kingdom
About 2 years using the app
July 19, 2021

This app has been great to collect and display review on my webshop. The Yotpo team are very responsive and helpful whenever I have any questions or issues. Recently Rilu helped me out greatly to solve an issue on my collection page. They responded quickly and managed to solve my issue within no time (on a Saturday!). I really appreciate it, thank you!

Terra Active
Netherlands
About 2 years using the app
June 23, 2022

Great customer service, was having some difficulties with my account and Radly really helped me out and gave me exceptional help.

mildias
Chile
About 2 years using the app
Edited March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Nuebiome
United States
About 2 years using the app
March 22, 2022

Clean layout on my site I was having trouble but once I reached out for help they were responsive fast and got it up and going for me in no time thank you so much for helping out

Eastern Relaxations
United States
About 2 years using the app
Edited November 5, 2019

Very Very Helpful, I had an issue with my reviews not displaying correctly as I had set it up wrong. The team were quick to help me resolve my issue. Very happy with the service.

Big On Shoes
Australia
About 2 years using the app
Yotpo replied August 28, 2019

So happy to hear that you are pleased with our service, Big On Shoes! Thanks for the great review