Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited March 9, 2022

This app helps provide my potential customers with the confidence they need to click the buy button. Also, in regards to customer service, SO fast and SO nice and knowledgable. Ronel not only explained to me how to fix the issue I was having, but walked me step by step in easy terms to help me fix the code on my site. Thank you! Rhenant, on a separate issue, solved my problem in less than 5 minutes. I had another customer service rep that I was on chat with for hours with no resolution. Thank yoi Rhenant for your knonwledge and timeliness!

VYBE UP
United States
About 2 years using the app
June 21, 2022

The app is very easy to use and the service provided by Orly to help get me up and running was excellent.

Mama Bamboo
United Kingdom
About 2 years using the app
June 3, 2021

Awesome app. Great support from the agent and they are so responsive to our requests! Good app for collecting reviews and allows customers to get a feel of the item they're buying through legit and reliable reviews!

Dew To Nature
Singapore
About 2 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.

June 8, 2021

Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you

wYse
Australia
About 2 years using the app
April 28, 2023

Great service and app! Especially appreciate the customer service help I received from Jeorge. Thank you.

GreenLight
United States
About 2 years using the app
October 24, 2022

Kenneth John M helped me change a review from a site review to a product review, 10/10 on service, quick and efficient, yotpo always has great customer service

Jenna Bricher Swim
United States
About 2 years using the app
Edited September 30, 2021

l'assistenza clienti, è stata a dir poco perfetta. Sono veramente rimasto piacevolmente colpito dalla velocità ed efficienza. Complimenti

Arianna Beauty Routine
Italy
About 2 years using the app
Yotpo replied November 8, 2020

Thank you for leaving a review. We're happy to know we were able to help you!

June 14, 2021

Jo could support us very professional. We had a problem with install the app but he could solve our problem very fast!

NISHIYAMA RAMEN ONLINE
Germany
About 2 years using the app
August 18, 2023

James Edmar C. has been so helpful! Yotpo customer service is 10/10! they are quick and responsive! I'm please with the results!

SMUVBEAUTY
United States
About 2 years using the app
Edited March 4, 2024

Good app, meet our needs ! Had some issues and Ruzsel J the technician fixed it very quickly. Very helpful thank you

Norfolk Natural Living
United Kingdom
About 2 years using the app