Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

November 22, 2021

Great work thank spent time to fix issues what i have been putting off for months...................

Natural rubber Pet Toys
United Kingdom
Almost 2 years using the app
Edited April 30, 2023

Joian Z from Yotpo was able to help troubleshoot our Product Reviews widget to be more user friendly when it came to being able to add media to reviews! Thank you for providing such excellent customer service for your app!

Peachtails
United States
Almost 2 years using the app
April 20, 2021

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

Honest Ape Beard Company
United States
Almost 2 years using the app
July 26, 2021

Ronel helped me with an account duplicated issue I had, he jumped on to the issue straight away and sorted it out for me over live chat. Great service, very happy with the service!

AMOS Label
Australia
Almost 2 years using the app
April 28, 2020

I was having problems with my review widget showing up on my website and the team at yotpo was very quick to help me solve the error on my end. I appreciate how fast and helpful they were!!

Tujays Man Shop
United States
Almost 2 years using the app
Edited July 13, 2022

The service has been excellent! I've sought help 3 different times, and every occasion I was met with a lot of patience and knowledgeable help. Huge thanks to Tina, Daniel and Rhemy for sorting us out!!

Kausy
Singapore
Almost 2 years using the app
Edited April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop.
Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Ridgeline of New Zealand Denmark
Denmark
Almost 2 years using the app
July 17, 2018

One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.

Escape Watches
United States
Almost 2 years using the app
January 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Ruze Shoes
United States
Almost 2 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

January 27, 2022

Incredible customer service - Kenneth John helped us quickly and easily navigate tech issues with our PDP in order to link successfully link our reviews.

Askov Finlayson
United States
Almost 2 years using the app