Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Telescopes Canada
Canada
Almost 2 years using the app
September 27, 2021

Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!

AMI COLÉ
United States
Almost 2 years using the app
Edited May 19, 2023

james assisted me with my yotpo reviews and I am so pleased at his work! I give him 5 stars across the board! Thank you for great customer service! He was AMAZING and I look forward to his help in the future!

Pink Lipps Cosmetics
United States
Almost 2 years using the app
June 2, 2013

Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend

sugar and spice crafts
United Kingdom
Almost 2 years using the app
July 6, 2022

Started one week ago using Yotpo - it was easy to do the connection with our shopify shop. Works great and in case of problems the chat with the support works fast and helpful. Thanks a lot, Oliver

C. Strauch Mode
Austria
Almost 2 years using the app
Edited November 22, 2022

Yotpo support and app is great! Worth the money! Reinier D went out of their way to help with coding issues, addressed all of the issues I had, and did it quickly. Lemuel checked code and helped make sure Google integration worked. Support is great. Thanks!

Sunset Plaza Salon
United States
Almost 2 years using the app
Edited June 26, 2023

Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J

2Magpies
Australia
Almost 2 years using the app
May 6, 2021

Amazing service, Anne helped me, she was very helpful!, she guided me through the process and checked everything

Marketing.Plantillas
Canada
Almost 2 years using the app
May 18, 2019

Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.

Mobile Warming
United States
Almost 2 years using the app
Yotpo replied May 19, 2019

Thanks so much for the great review, Mobile Warming!

April 25, 2022

Rhemy R did a great job fixing something that I was trying to fix for over 2 days. Took him no time at all. Great work thank you!

LASHGRAVITY®
United States
Almost 2 years using the app