Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited July 13, 2022

The service has been excellent! I've sought help 3 different times, and every occasion I was met with a lot of patience and knowledgeable help. Huge thanks to Tina, Daniel and Rhemy for sorting us out!!

Kausy
Singapore
Almost 2 years using the app
Edited March 3, 2023

Share with James from yotpo. He solved my issue and he was very patience !
Thank you very much for you help

Slickky
France
Almost 2 years using the app
Edited April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop.
Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Ridgeline of New Zealand Denmark
Denmark
Almost 2 years using the app
July 17, 2018

One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.

Escape Watches
United States
Almost 2 years using the app
November 28, 2022

James E was excellent. He was very prompt in helping to install the widget on website. I will absolutely recommend this app. Thank you

Rehabcouture
United States
Almost 2 years using the app
January 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Ruze Shoes
United States
Almost 2 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

February 28, 2014

Great app!! One of the essentials for your store, easy integration and easy to manage.very well thought, helps us to bring more traffic and increase conversion rates!

Best,
Luxury Buddy

Luxury Buddy
United States
Almost 2 years using the app
October 7, 2016

great and very easy to use! thank you. We love it at www.hautephones.com

Hautephones
United States
Almost 2 years using the app
May 31, 2021

Amazing customer service. We wanted a customised solution. Ed was super helpful, went above and beyond our expectations. Thoroughly impressed. We should have people like Ed in every business.

Luisant Hair
United Kingdom
Almost 2 years using the app
Yotpo replied June 1, 2021

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service.

November 12, 2020

Love the app, very good response rate and first class customer support if we need any help. Highly recommend using Yotpo

Calder's Kitchen
United Kingdom
Almost 2 years using the app
Yotpo replied November 15, 2020

Thank you for your review, we really appreciate your feedback.