Reviews (7,062)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

January 3, 2023

It was great getting the right advise from the team. We were assisted by Rhenant and he gave us the right solution.

NutriBears Gummies
India
Almost 2 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

Edited January 22, 2022

Awesome customer support even on the free plan! Special thanks to Caroline who's very professional, as well as Eunice more recently. I definitely recommend this tool which adds great value to my website.

Vikory
France
Almost 2 years using the app
Edited November 5, 2021

excelente servicio de soporte, rapido, preciso.....................................................

Kabuto
France
Almost 2 years using the app
Yotpo replied December 2, 2020

Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.

Edited August 2, 2021

Love using the app so far and now upgraded my account as I'm already starting to see the benefits of using it. The team is so helpful and extremely responsive to any of your queries which is an added bonus to the app - the experience gets better each time I need help! Thank you so much Yotpo team I honestly recommend this app so much. Don was extremely helpful for further updates regarding moving my reviews.

Blob Box
United Kingdom
Almost 2 years using the app
Yotpo replied December 27, 2020

Thank you so much for leaving a review. We're so happy to hear you're already seeing the benefits of using Yotpo!

November 10, 2022

I'm very satisfied! James helped me so much! I am so happy with this help! And will definitely continue to be their customer.

Solidwhite.nl
Belgium
Almost 2 years using the app
May 26, 2022

Kenn T, was super helpful and went above and beyond to support us! The app has outperformed expectations.

MUVEZ
United States
Almost 2 years using the app
March 14, 2022

Very good app and a great support team! Got help with migrating to Shopify from a different platform.

nygaardbad-dev
Norway
Almost 2 years using the app
April 8, 2020

Un soporte de 10, cada vez que he contactado con ellos, en poco tiempo me han contestado y configurado la herramienta por mi. Gracias.

Kissbel
Spain
Almost 2 years using the app
Edited March 28, 2023

Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly.
I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I had another problem more recently and Radly was very kind and understanding. Yopto has a very good IT support service.
I need it another time for the on site widget and Rhemy helped me ! Thank you Rhemy R :-).
I had a problem with the reviews caroussel and I received a quick and good support as always from Howell Keith.

Saison des Pluies
France
Almost 2 years using the app
Edited April 2, 2023

Great customer support and so easy to use. Doner P has assisted us on many occasions and was very efficient. He is very knowledgeable and friendly. This is by far the easiest experience I have had with any App and highly recommended.

Médicii
Australia
Almost 2 years using the app