Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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I only just installed the app but so far so good. The customer service is speedy and superb. I had an issue and they were quick to respond and solve my problem.
Thanks for the great review, HoMade Studio!
Crazy fast, polite, and helpful customer service. Our store is only just starting and we are only using the review widget so far but I am very please from what I see!
Great support from Radley installing code to show the stars on my collection pages after I had tried and failed to get it sorted on my own.
I have been using Yotpo for a couple of months. The Yotpo support has always been amazing. Anytime there is an issue, I am able to get in touch with someone on direct chat and for the most part, all of my questions and issues have been handled quickly and well. My most recent interaction was with Howell Kieth, and the support I received was fantastic. Based on my experience with the customer support alone, I would give Yotpo 5 stars. I am giving 4 stars because the Yotpo platform is not fantastic - it is slow, buggy, and not easy to modify design and function without accessing higher tiered plans and manual CSV file editing. Additionally, some desirable features (such as integrations with Klaviyo and other apps) are only accessible on plan tiers that are far out of reach for the average small business. All in all, the customer support and documentation make up for the platform headaches, and I look forward to using Yotpo further.
I had a question about Yotpo Reviews and being included in Google Snippets, the in app support is great and quick to respond.
A must have app for any e-commerce business, we use Yotpo across all 4 of our stores.
GREAT APP!
Yotpo was extremely helpful in helping me to interstate my review widget over to Shopify from godaddy. I am thankful for all the help and a smooth, transition to Shopify. Thank you to Grace as she was very helpful, responsive, and ensure my satisfaction every step of the way!
Thanks for taking the time to leave such a nice review! We're glad we could help ensure a smooth transition to Shopify, and that you had a great experience with our team!
Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!
Good thing about this app is you'll always find the chat support to be friendly and ready to provide human support unlike bots at most of the places. Eunice thanks for the support :)
Kenn was a great help. in getting me all set up! I had trouble with the code and placed it in the wrong spots and he found it all and got it fixed quickly!