Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Yotpo has been great for Bloomist.com so far (4 months in), we have had a paid version and are still trying to understand how to customize for best results. Recently we reached out for support in order to get reviews sent X days after fulfillment date vs order date and they fixed it immediately - Danreb in support was quick and polite!
Hey Bloomist! Thanks for the great feedback, we are so happy you are enjoying your experience with Yotpo. One of our team has also reached out to check how you are going with optimizing your account! Thanks again for taking the time to write a review.
The technical service is very helpful. They will help you to fix any issue you may find or do it themselves.
Still finalising the set up and the customer service and support have been fantastic. The features look great on my site and I look forward to seeing the results
The best customer service! Yotpo helped us with an issue related to reviews not showing on our collection page. Within a few minutes, the representative was able to remedy the issue. I highly recommend Yotpo for your review (and much more) needs. Nick S. was extremely efficient in getting the reviews loaded correctly.
Very easy to use. Though you do need to pay to get the most out of it. The support team is very helpful. Especially Ronel, who helped me a particularly pressing issue.
Absolutely useful app, easy to use, very happy with it. Recommend to all Shopify owners.
www.myqty.com
Daniel P and Reymon were responsive and quick with fixing an issue I had once I updated my theme. They wasted no time on helping me and I had one of the best customer service experiences. Thank you!
Thanks for your feedback, we really appreciate it.
Manny T. helped me via on the chat help line. He was super thorough and took care of everything we needed! Great customer service!
Great addon, works perfectly and customer support is 2nd to none! I had some questions and the company helped me sorted them out! Thanks Bernard!
Hi there! We're so happy to hear our customer support is hitting the mark and you're enjoying Yotpo!
great customer support! thank you! helped me alot and quick customer support! solved my problem thanks!