Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 2, 2021

Manny was such a great help, I had issues setting up the app and he was patient with me through it all. Would reccomend this platform to other business owners!

LuxHijabs
United States
Almost 2 years using the app
February 15, 2023

Great customer service, very quick with responding. Assisted me with publishing my first review! 10/10 :)

Pet Store Collective
Australia
Almost 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

February 3, 2022

Doner P. was the person that was able to help with an issue I had with Yotpo. He was very professional and patience with me. He is the type of people we need today. Thank you Doner.

Sid Natural 🌱
United States
Almost 2 years using the app
December 5, 2022

eunice was wonderful to work with i was about to delete the app and he helped me resolve the issue by clarifying where the error was (on my end!)

Bismillah Babe
United States
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

January 29, 2021

I received great customer support! The chat bot answered questions quickly and kindlly. I highly recommend.

Wumblekin
United States
Almost 2 years using the app
Yotpo replied January 31, 2021

Thank you for taking the time to leave a review, we really appreciate it.

August 27, 2022

The app works well and does what it promises. The only challenge I have had was that the functionality disappeared when I upgraded my theme. Ronel R. in customer support was super helpful and resolved my issue quickly.

Cravings by Cakelation Events
United States
Almost 2 years using the app
May 18, 2022

very good app and the customer service is amazing. Best ever. Daniel is very great to help us out. I really appreciated it.

Old Blue
New Zealand
Almost 2 years using the app
Edited October 22, 2023

The app is great, I have been using it Yotpo for quite some time now. I love the automation they have and also their customer support is amazing, especially Ruzsel j. He was very prompt and quickly solved my issues. Would 100% recommend to all

Nayyer Carpets
Pakistan
Almost 2 years using the app
November 11, 2021

Donald U. helped me so much with all my queries. He was also friendly, informative, and insightful. Answered all my questions and help me optimise my store with Yopto. I could have not asked for the best assistant. Impeccable service!

Necessity Studio
New Zealand
Almost 2 years using the app
May 10, 2023

This is the best app because of ultra good support. I have worked with YOTPO with a few projects and I will keep doing that. They evolve very fast and keep up with customer needs.

Best part is the support team. Thank you Kenneth John M for personal attention and very quick responses and fixes by my needs!

My Outfit Plan
Lithuania
Almost 2 years using the app