Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited February 1, 2023

thank you for your help. very nice app for reviews of my website. goooooooooooooooooooooooooooooooooo

FicheBEN
France
Almost 2 years using the app
January 1, 2022

Great service from Yopto and Lemuel from Yotpo was so helpful when i had some request and questions regarding onsite widgets. Will definitely recommend.

William & Hope Studios
United Kingdom
Almost 2 years using the app
February 12, 2021

Amazing service! was having issues with the coding, contacted their support via chat and they fix things in minutes.

PAMPERED FEMME
Canada
Almost 2 years using the app
Edited July 23, 2015

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

Eternal Wooden Roses
United States
Almost 2 years using the app
August 5, 2021

Orly in Support has been excellent. The support was timely, efficient, and very helpful. The best app support we've experienced to date.

KOKO ROSE BEAUTY
United States
Almost 2 years using the app
April 13, 2022

Great app. Angelo really helped me to set up the widget in my website. Was also super responsive and answered all the emails quickly

IsraeliDew
Israel
Almost 2 years using the app
May 10, 2022

Muhammad was very helpful with assisting me with my issue. He answered all my questions, and I have no complaints at all. Thank you!

Freckled & Fancy
United States
Almost 2 years using the app
March 12, 2021

I am on a free version for a couple of days so far. The support is very efficient so I am happy with that. I Will amend the review should I run into problems. But so far so good!

Well Read Company
United Kingdom
Almost 2 years using the app
October 24, 2022

Doner P provided excellent service and this app is great. Glad to have this on our site now for customer validity

Essential Electric Supply
United States
Almost 2 years using the app
September 4, 2023

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

amazinggiantflowers
United States
Almost 2 years using the app