Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 4, 2023

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

amazinggiantflowers
United States
Almost 2 years using the app
July 13, 2020

BEST CUSTOMER SUPPORT IN THE GAME!!!! and thats all that matters these days when setting up an e-com store, IMO.

Atreyu Running Company
United States
Almost 2 years using the app
January 3, 2023

It was great getting the right advise from the team. We were assisted by Rhenant and he gave us the right solution.

NutriBears Gummies
India
Almost 2 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

Edited January 22, 2022

Awesome customer support even on the free plan! Special thanks to Caroline who's very professional, as well as Eunice more recently. I definitely recommend this tool which adds great value to my website.

Vikory
France
Almost 2 years using the app
Edited November 5, 2021

excelente servicio de soporte, rapido, preciso.....................................................

Kabuto
France
Almost 2 years using the app
Yotpo replied December 2, 2020

Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.

Edited August 2, 2021

Love using the app so far and now upgraded my account as I'm already starting to see the benefits of using it. The team is so helpful and extremely responsive to any of your queries which is an added bonus to the app - the experience gets better each time I need help! Thank you so much Yotpo team I honestly recommend this app so much. Don was extremely helpful for further updates regarding moving my reviews.

Blob Box
United Kingdom
Almost 2 years using the app
Yotpo replied December 27, 2020

Thank you so much for leaving a review. We're so happy to hear you're already seeing the benefits of using Yotpo!

November 10, 2022

I'm very satisfied! James helped me so much! I am so happy with this help! And will definitely continue to be their customer.

Solidwhite.nl
Belgium
Almost 2 years using the app
May 26, 2022

Kenn T, was super helpful and went above and beyond to support us! The app has outperformed expectations.

MUVEZ
United States
Almost 2 years using the app
March 14, 2022

Very good app and a great support team! Got help with migrating to Shopify from a different platform.

nygaardbad-dev
Norway
Almost 2 years using the app
April 8, 2020

Un soporte de 10, cada vez que he contactado con ellos, en poco tiempo me han contestado y configurado la herramienta por mi. Gracias.

Kissbel
Spain
Almost 2 years using the app