Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

March 9, 2022

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

LoveHerbsOnTheHill.com
United Kingdom
Over 1 year using the app
February 4, 2020

YotPo has great support, they have been super helpful in getting us up and running and resolving our issues. App is working great and looking forward to getting more and more reviews!

EZPlay Jungle Gyms
United States
Over 1 year using the app
March 29, 2023

Great product and outstanding service, thanks to Ronel R for the troubleshooting and the quick and responsive implementation with Yotpo onto my new Shopify Theme.

Tommy Lighters
Australia
Over 1 year using the app
July 2, 2020

Excellent app, have been using the free version and just updated to the paid version. Needed help adding sections to my site and the service and support was brilliant.

The Comfort Mama
Australia
Over 1 year using the app
November 27, 2014

The best review app that I have ever used!

DY Jewelry Store
United States
Over 1 year using the app
Edited November 2, 2021

Always have had a ton of help on our websites. Orly recently helped us out and we were lucky to get him to help us out! Today I got lucky with KENN T. A rockstar! I wanted to send him a TIP... but that feature does not exist yet. Ty guys

DRAGON VAPE
Canada
Over 1 year using the app
April 14, 2022

I had an issue making my reviews visible on my website and James not only fixed the issue but was very pleasant to work with. He also didn't it very fast.

Baddle Pickleball
United States
Over 1 year using the app
Edited September 29, 2022

I'm really impressed with Yopto. The customer service is exceptional, every time I've needed help with integration, uploading reviews or something else someone at Yopto has been there to help. Recently, I needed help changing the look and feel as the app wasn't updating correctly, I spoke to Doner on chat and he fixed it straight away. I'm sure there are other review sites out there that work well but if you want one that also has exceptional customer service and are willing to help whenever you need, I don't think you can go past Yopto. I'm adding to this review after several months as I recently needed help and once again Yopto have blown me away with their customer service. Kenneth was incredibly helpful and went out of his way to solve my problem :)

WATTLE LIVING
Australia
Over 1 year using the app
June 25, 2021

Great experience , fast and accurate customer service. Extremely helpful, very accurate on the request made. Thanks!

Fergo Wallets
Colombia
Over 1 year using the app
October 15, 2021

The help and services from them are excellent and been really helpful throughout the whole entire set up. Such a wonderful experience

Xilly G
United Kingdom
Over 1 year using the app