Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited December 25, 2023

Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!

Greek Superherbs
United States
Almost 2 years using the app
March 15, 2022

I have been using this app for a while but contacted Yotpo Support for the first time, today. Yotpo Support was great; they were responsive, informative and cheerful. I had a great experience.

Elan Healthcare
Canada
Almost 2 years using the app
January 14, 2021

Yotpo let us get way more reviews that we do could have by asking our customers. Amazing support and easy implementation.

51Trips
Spain
Almost 2 years using the app
Edited March 11, 2020

This App is very useful, it helps to generate more confidence thanks to the reviews. Thanks to Yotpo

One Seed
Canada
Almost 2 years using the app
April 15, 2021

I purchased a new theme and needed assistance with installing Yotpo to the new theme. James C. was extremely helpful! He went above and beyond to complete this for me. I also appreciated that the team has the ability to transfer you to the same Support Agent to continue receiving guidance/support on the same issue when disconnected. It helps to have the same Support Agent through the process! I also had great experience with Radly recently when I was experiencing difficulty with automated review requests. Thanks for your great customer service!!

Parva Organics
Canada
Almost 2 years using the app
February 17, 2021

Perfect for displaying reviews and product rating. If you need help with the install, just ask using the live chat. Manny was amazing with his support. Thanks!

The Bossource
United States
Almost 2 years using the app
March 23, 2022

Great and fast support from the Yotpo team.
Only issue I have is the app affects the sites page load speed, but overall great app for review collection

グーグースリープ
Japan
Almost 2 years using the app
March 20, 2023

Yotpo's customer support is excellent!
Simoun Francis S was very helpful and knowledgeable in solving a technical problem.

TROMATZWAVE
United States
Almost 2 years using the app
February 7, 2023

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

Curly Secret
Netherlands
Almost 2 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

Edited November 9, 2022

Excellent..fantastic and dedicated customer service..Ed is wonderful guy and he helped me with the exact thing I need. Wow! Thumbs up

Skyex Suits
Australia
Almost 2 years using the app