Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

November 27, 2014

The best review app that I have ever used!

DY Jewelry Store
United States
Over 1 year using the app
Edited November 2, 2021

Always have had a ton of help on our websites. Orly recently helped us out and we were lucky to get him to help us out! Today I got lucky with KENN T. A rockstar! I wanted to send him a TIP... but that feature does not exist yet. Ty guys

DRAGON VAPE
Canada
Over 1 year using the app
April 14, 2022

I had an issue making my reviews visible on my website and James not only fixed the issue but was very pleasant to work with. He also didn't it very fast.

Baddle Pickleball
United States
Over 1 year using the app
Edited September 29, 2022

I'm really impressed with Yopto. The customer service is exceptional, every time I've needed help with integration, uploading reviews or something else someone at Yopto has been there to help. Recently, I needed help changing the look and feel as the app wasn't updating correctly, I spoke to Doner on chat and he fixed it straight away. I'm sure there are other review sites out there that work well but if you want one that also has exceptional customer service and are willing to help whenever you need, I don't think you can go past Yopto. I'm adding to this review after several months as I recently needed help and once again Yopto have blown me away with their customer service. Kenneth was incredibly helpful and went out of his way to solve my problem :)

WATTLE LIVING
Australia
Over 1 year using the app
April 12, 2023

The service is great. Since I'm banned on Facebook and Google it doesn't benefit me to leave the free plan. my products are prohibited from those platforms.... I see everyone selling the exact product so thank God I just have customers and yotpo for reviews on my site.

SEANJARI PREETI WOMB HEALING LLC
United States
Over 1 year using the app
June 25, 2021

Great experience , fast and accurate customer service. Extremely helpful, very accurate on the request made. Thanks!

Fergo Wallets
Colombia
Over 1 year using the app
May 2, 2021

Honestly one of the best companies I've ever worked with. Great support team (shout out to Ed) and overall been satisfied every time I used them

Hulubre
United Kingdom
Over 1 year using the app
October 15, 2021

The help and services from them are excellent and been really helpful throughout the whole entire set up. Such a wonderful experience

Xilly G
United Kingdom
Over 1 year using the app
Edited August 17, 2021

Having some issues with the Yotpo app. Sent a message and got prompt answer. They resolved the issue immediately. Thanks for the prompt service and help.

SaaSoh
United States
Over 1 year using the app
April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

Petzenya
United Kingdom
Over 1 year using the app