Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 29, 2022

Yotpo was the best review app we could find. Easy to set up and use. Excellent (fast & friendly) customer service.

Qallo
Belgium
Almost 2 years using the app
Edited September 1, 2023

Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.

Hoyo 7
Spain
Almost 2 years using the app
Edited September 28, 2021

Thank you for Yopto's amazing support team.
Don was very nice and friendly and not only solve the issue but reminded me with other things he was able to help.

Karuna Skin
United States
Almost 2 years using the app
December 17, 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Lucent Globe
Australia
Almost 2 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

Edited November 19, 2021

Orly was super quick and helpful on remapping a review for us from an old listing to a new one. Great service, just what you want. Thanks!

Flown the Coop
United Kingdom
Almost 2 years using the app
Edited November 28, 2023

If you have any questions or issues they will help you figure everything out. I am pleased with my service. 10/10 !! John G was awesome !!

Classy Crowns Wig Boutique
United States
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

Edited August 8, 2024

I got quick service via chat with (Joian Z) when I needed help to see why my review photo was not shown. Thanks Joian Z

I'm adding to my review as I can't seem to leave multiple reviews. This time it's for Doner, and all the help he has give me. Thanks so much

LETTERCUT
Canada
Almost 2 years using the app
March 13, 2014

The best " I cant believe its free App", Yotpo has added serious value to our site very quickly. Reviews make a difference. They are also incredibly responsive to suggestions.

wildabouthoney
United Kingdom
21 days using the app
July 23, 2018

We have used Yotpo for years, even before making the switch to shopify and we couldn't be happier. Service, support, features... everything is great. Thanks Yotpo!

Orchardcorset 2
United States
Almost 2 years using the app
October 1, 2022

Très facile d'utilisation et support ultra réactif !
Je recommande son utilisation sans souci sur votre site

Black idol
France
Almost 2 years using the app