Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited August 4, 2022

The support is wonderful! I wanted to collaborate all my reviews onto one page but found the instuctions difficult as there was a fair amount of coding involved. Lemuel C added to the code to my website and I now have a wonderful reviews page where customers can see all my 100s of reviews in one place. Thank you so much Lemuel!

Nicholls Jewellery
United Kingdom
About 2 years using the app
June 23, 2022

Great customer service, was having some difficulties with my account and Radly really helped me out and gave me exceptional help.

mildias
Chile
About 2 years using the app
July 19, 2021

This app has been great to collect and display review on my webshop. The Yotpo team are very responsive and helpful whenever I have any questions or issues. Recently Rilu helped me out greatly to solve an issue on my collection page. They responded quickly and managed to solve my issue within no time (on a Saturday!). I really appreciate it, thank you!

Terra Active
Netherlands
About 2 years using the app
Edited March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Nuebiome
United States
About 2 years using the app
March 22, 2022

Clean layout on my site I was having trouble but once I reached out for help they were responsive fast and got it up and going for me in no time thank you so much for helping out

Eastern Relaxations
United States
About 2 years using the app
Edited November 5, 2019

Very Very Helpful, I had an issue with my reviews not displaying correctly as I had set it up wrong. The team were quick to help me resolve my issue. Very happy with the service.

Big On Shoes
Australia
About 2 years using the app
Yotpo replied August 28, 2019

So happy to hear that you are pleased with our service, Big On Shoes! Thanks for the great review

Edited March 9, 2022

This app helps provide my potential customers with the confidence they need to click the buy button. Also, in regards to customer service, SO fast and SO nice and knowledgable. Ronel not only explained to me how to fix the issue I was having, but walked me step by step in easy terms to help me fix the code on my site. Thank you! Rhenant, on a separate issue, solved my problem in less than 5 ...

VYBE UP
United States
About 2 years using the app
June 21, 2022

The app is very easy to use and the service provided by Orly to help get me up and running was excellent.

Mama Bamboo
United Kingdom
About 2 years using the app
June 3, 2021

Awesome app. Great support from the agent and they are so responsive to our requests! Good app for collecting reviews and allows customers to get a feel of the item they're buying through legit and reliable reviews!

Dew To Nature
Singapore
About 2 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.

June 8, 2021

Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you

wYse
Australia
About 2 years using the app